Sales Associate- Lawn & Garden - Full Time

POSITION TYPE: Full-Time

POSITION SUMMARY:

Retail sales associates are expected to create and maintain a long-term relationship with the customers in order to achieve sales goals and represent the store in a positive manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Greet customers, determine their needs/wants, and recommend merchandise
2. Advise customers on utilization and care of merchandise, as needed.
3. Answer any customer questions or concerns in a prompt and friendly manner
4. Stock and recover merchandise
5. Keep work area clean and organized
6. Operate pallet jacks and forklifts, as needed
7. Ensure proper signage is in place throughout assigned department
8. General use of computer to check prices and inventories
9. Assist with inventory preparation
10. Create special orders, as needed
11. Safety awareness of anything in store that may be hazard to employees or customers
12. Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner
13. Bring in carts from outside
14. Additional duties, as assigned

REQUIREMENTS & QUALIFICATIONS:

1. Must have a friendly and outgoing personality
2. Must possess strong work ethic and interpersonal skills
3. Basic computer skills
4. Must be able to work a flexible schedule
5. Ability to:

• Effectively communicate with customers, in-person and over the phone
• Multi-Task
• Maintain a pleasant and calm disposition under stress
• Understand and follow oral and written instructions
• Demonstrate initiative and effective problem-solving skills within the scope of the position

Physical Requirements:

This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. The employee must frequently lift and/or move items weighing up to 50 pounds.

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