Customer Service Representative
Robert Half Denville
We are in the process of recruiting a Customer Service Representative based in Denville, New Jersey, United States. This role is within the logistics industry and offers a long term contract employment opportunity. As a Customer Service Representative, you will be required to handle tasks related to order picking, customer coordination, shipment scheduling, and inventory management.
Responsibilities:
- Picking orders according to FEFO requirements and coordinating with customer service.
- Routing and scheduling customer truck orders, in collaboration with various warehouses.
- Creating labels for FedEx/UPS/DHL shipments as needed and ensuring timely follow up on missed shipments.
- Booking trucks for inter-warehouse transfers and managing monthly consignment shipments.
- Confirming receipt of BOL’s and forwarding them to customers.
- Invoicing regular and drop shipments and updating customer pricing in Navision.
- Providing support to Customer Service through cross-training in order entry.
- Assisting with inbound shipment processing and approving invoices for carriers and couriers.
- Establishing and maintaining good working relationships with key carriers and outside warehouses.
- Resolving inventory discrepancies with warehouses and providing regular reports to warehouses and customers. • Proficiency in Order Entry
- Ability to review and manage invoices
- Knowledge of UPS Shipping operations
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to multitask and prioritize work
- Proficiency in using computer systems and software
- Ability to work in a fast-paced environment
- High level of accuracy and attention to detail
- Willingness to learn and adapt to new processes and systems.
Sparta (NJ), 13 mi from Denville
Overview:
Looking to TRADE up to a better opportunity?
R.Poust has an exciting opportunity for a Part Time Customer Service Representative. We're looking for someone who loves helping people and wants to be part of improving lives every day...
Berni Williams Insurance and Financial Services Inc.New Brunswick, 28 mi from Denville
Customer Service Representative- Desjardins Agent Team Member
Location: Fredericton
Type: Full Time
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working...
Robert HalfNew York, 28 mi from Denville
We are offering a contract to hire employment opportunity for a Customer Service Representative in our New York location. In this role, you will deal with customer inquiries, manage customer accounts, and ensure accurate record-keeping...