Office Manager

Robert Half has partnered with a leading service company with presence across CT, seeking an efficient Office Manager for one of their branches. This role involves leading the customer service team and overseeing all administrative processes.

• Oversee office operations and manage CSR representative.
• Complete month-end processes and prepare internal reports.
• Update and manage company databases and customer records.
• Act as a link between corporate and branch office teams.
• Process branch payroll accurately.

• Minimum 3 years of experience in a customer service role; experience working in a service setting preferred (oil, hvac, construction, distribution, retail, etc.)
• Solid computer skills; proficiency in Microsoft Office
• Excellent multi-tasking ability, and adept at prioritizing tasks in a team environment.

• Minimum of 2 years of experience in an office management role or similar
• Proven skills in Administrative Office and Back Office Support
• Proficiency in Customer Service and ability to handle customer queries efficiently
• Experience in the Service industry desirable( oil, propane, hvac, construction, retail, distribution, etc.)
• Excellent problem-solving skills and ability to multitask
• Strong communication and interpersonal skills
• Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint
• Strong organizational skills and ability to manage multiple projects simultaneously