Associate IT Systems Analyst - EHR
About Us:
Newport Healthcare is a nationwide behavioral healthcare organization dedicated to transforming young lives through evidence-based care. To that end, we have assembled the best teen and young adult mental health treatment staff in the country, and we want you to join us.While our experts guide our clients to sustainable healing, our job is to support our valued staff members, and we do that through offering industry-competitive salaries, career growth and skills expansion, student loan repayment and tuition reimbursement, and a company commitment to diversity, equity, and inclusion, among other advantages.
Be part of a team that's dedicated to providing compassionate care based in authentic connection, mutual respect, and unconditional love—and experience the rewards of making a difference in the lives of young people and their families each and every day.
Empowering Lives. Restoring Families.®
Responsibilities:
The primary focus of the Associate Systems Analyst is to support the maintenance, analysis, and optimization of business systems, helping bridge the gap between Information Technology and the organization. The Associate Systems Analyst will assist in troubleshooting, system enhancements, and provide user support, while working closely with senior analysts, project teams, and business stakeholders to ensure system reliability and efficiency.This role is ideal for candidates looking to develop their skills in systems analysis, process improvement, and technical problem-solving.
Essential Duties:
- Assist with the day-to-day maintenance, configuration, and reliable operation of core business systems.
- Work closely with senior analysts to troubleshoot system issues and assist in resolving technical problems.
- Support end-users by providing guidance and assistance on system functionality and resolving reported issues.
- Help in gathering and documenting business requirements for system improvements and new functionality.
- Assist in system testing and quality assurance to ensure that changes and enhancements meet user needs and business goals.
- Collaborate with cross-functional teams to understand business workflows and identify areas for improvement.
- Provide basic technical support to users, helping to ensure smooth system operations and functionality.
- Help maintain system documentation, including user guides, technical procedures, and system configurations.
- Learn and develop skills in business systems analysis, system integration, and process improvement under the guidance of senior team members.
- Assist in executing system updates, patches, and configurations in alignment with organizational needs.
- Participate in ongoing training to stay up to date with system technologies and business practices.
- Perform other duties as assigned.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field, OR;
- Associate’s degree with 1 year of relevant experience, OR;
- 2 years of professional experience in systems support or a related technical field.
- Basic experience in working with system administration, troubleshooting, or issue tracking systems.
- Willingness to learn and grow in a fast-paced technical environment.
- Ability to follow instructions and collaborate with senior analysts in a team-oriented setting.
Newport Healthcare is an Equal Opportunity Employer.
Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.
Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email accommodations@newportacademy.com for assistance.
For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters