Customer Service Representative
Robert Half Clinton
Great opportunity for Customer Service Representative. Our client is expanding and needs amazing CSR to join the team. As a Customer Service Representative, you will be tasked with managing inbound and outbound customer communications.
The Customer Service Representative will be over but not limited to:
- Resolve customer issues and complaints with a positive attitude
- Stay up-to-date on product knowledge and company policies
- Communicate via email, phone and chat with Customer
- Update system regarding customers' information as needed
- Previous Customer Service Representative experience- required
- Comfortable communicating on the phone- required
- Data entry experience -required
- MS office
Robert HalfWashington, 12 mi from Clinton (MD)
Title: Customer Service Representative
Location: REMOTE
Duration: Long term contract
Pay: $18-21/hr W2
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years experience in customer service
A bright, upbeat personality
Experience with email ticketing systems, such as Gorgias
Experience with Shopify
Comfortable working on a computer (Mac)
Comfortable providing phone support
Extremely organized
Have...