Program Manager

Company Overview:

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Job Summary and Responsibilities:

Acentra seeks a Program Manager to join our growing team.

Job Summary:

Supports the contracts and programs to ensure efficiencies, deliverables and assigned contract functions are performed to the highest standards to strengthen the relationships with customers and meet contract requirements.

*Position is remote in Oregon, with some Oregon field-based accountabilities about 25%*

Job Responsibilities:

• Effectively directs program through objectives and goals assigned for contract compliance. Monitors metrics and daily operations to ensure success.
• Collaborates with program leaders, including medical director, management teams, and corporate support teams to improve processes, determine training needs and improvement opportunities. Assists in budget review and management.
• Provides leadership and supervision to staff assigned to the program, including quality, CM, UM, retrospective reviews, provider training/education, consumer training/education, data collection, analysis and reporting and technical assistance, to ensure compliance with accreditation standards.
• Works with management and corporate team for the enhancement of the RFP, new RFP cycles and related new business.
• Oversees budget review and analysis to ensure the financial success of the program.
• Assesses all systems, including contract, policy and procedure, workflow, etc., continually to ensure a high level of customer satisfaction to all stakeholders.
• Collaborates with management team to create an organizational structure that will ensure effective processes and work designs, including team integration and oversight which will include Oregon statewide field-based visits.
• Assists in determining development opportunities for staff and teams.

Qualifications:

Required Qualifications/Experience:

• BA/BS minimum in a nursing, health care, business or related field.
• Masters Degree in related field.
• A minimum of 5+ years of experience in operations and management.

Preferred Qualifications/Experience:

• Healthcare experience and oversight of field-based operations.
• Provider Network experience either through provider relations or provider recruitment/enrollment.
• Community stakeholder meetings or relations.
• Knowledge of best practice in healthcare operations, including quality initiatives and quality oversight.
• Knowledge of government policy and structure.
• Knowledge of metrics, productivity measures and reporting.
• Knowledge of regulatory agency compliance.
• Knowledge of contract development and implementation.
• Budget and financial skills.
• Able to lead and mange direct reports to achieve contract deliverables.
• Aptitude for systems planning and prioritization of tasks.
• Competent communication skills (written and verbal and listening); uses appropriate interpersonal skills with variety of stakeholders.
• Ability to provide supervision to staff that ensures excellent customer satisfaction.
• Provide ongoing monitoring and supervision to meet contract deliverables for all operations.
• Provide data analysis and reporting that meets the contractor’s goals of quality care and cost effectiveness in a timely manner.
• Provide consultation to contractor on system and policy issues.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people

You will have meaningful work that genuinely improves people's lives nationwide. Our company cares about our employees, giving you the tools and encouragement, you need to achieve the finest work of your career.

Thank You!

Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at careers.acentra.com/jobs

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable Federal, State, or Local law.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide additional protection, security, and support for your career and life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Compensation

Please see the pay range for this position (below):

“Based on our compensation philosophy, an applicant’s placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”

Pay Range: USD $77,440.00 - USD $121,000.00 /Yr.