Sales and Events Coordinator
Overview:
The Sales & Events Coordinator will work in a team oriented environment and fully support and provide assistance to the sales team with administrative tasks, provide engaging customer service, and receive and qualify leads for sales or catering managers.This person will also support the continuing effort to deliver distinctively different guest experiences and nurture lasting relationships with our customers.
About Everline Resort & Spa
Located in California’s Olympic Valley, Everline Resort & Spa provides a premier mountain getaway to North Lake Tahoe. The resort offers a year-round destination with ski-in/ski-out access to Palisades Tahoe, the third largest ski resort in North America, a championship golf, relaxing spa treatments and a wide range of recreational activities.Our sophisticated lodge environment perfectly complements its rugged surroundings and reflects the spirit of the region.
Our on-site restaurant options include casual dining at Sandy’s Pub, breakfast cuisine at Cascades, a cozy coffeehouse and marketplace at Bearshine Café, delicious Asian-inspired comfort food at the Iron Road Noodle House, and fine dining at Six Peaks Grille.Additional resort amenities comprise our heated swimming pools open year-round, a 150-foot water slide, scenic hiking and biking trails, fly-fishing and cross-country ski centers, and a private ice-skating rink that is available to guests throughout the winter season.
Everline Resort & Spa takes inspiration from the distinct history and experience of the property and is a nod to the historic rail lines that connected throughout the area.
As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
- Discounted Palisades Tahoe Ski Pass
- Food & beverage, retail, and spa discounts
- Free rentals on ski gear, ice skates, nordic skiing, and golf course access
- Discounted rooms at Hyatt and CoralTree Properties
- Group medical, dental, vision, life, and disability benefits.
- Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
- An employee assistance program.
- Paid time off/sick time
- Participation in a 401(k) plan with a company match.
Responsibilities:
Assist in all areas of the sales process:
- Respond to web leads
- Answer phone inquiries
- Create Envision Bookings and insert all communications in the Comments tab
- Set up Site Visit appointment; create and send Site Visit announcement; set up necessary VIP notes or amenities
- First draft contracts, send to client in Sertifi and set up payment schedule
- Follow up with client questions or deadline reminders as needed
- Process countersigned contracts, create files
- Create and process contract addendums as necessary
Assist in all areas of the planning process:
- Assist in planning/detailing tastings, amenities, lodging stays; create and announce preplanning/tasting announcement
- Create diagrams as needed in Social Tables
- Introduce client to AVMS as necessary; introduce vendors to AVMS as necessary (musicians, DJ)
- Communicate with vendors on setup, access to event space, teardown, Resort policies and expectations
- Input important communications and notes in the Envision
- Create DDR’s communicate to internal departments
- Send calendar invites to appropriate departments as needed
- Guide Cake Design and get approval by Pastry Chef; give Pastry Chef picture to reference for actual wedding date and what cake stand to use
- Create vouchers, or signs as needed
- Amenities and VIP reservations are noted and planned for; amenity cards are printed and signed
- Assist with finalized guest count; building final estimate and balance due; finalize TBD points; update EO and include in change log as necessary; get EOs signed
Qualifications:
- Preferred hospitality and/or administrative experience
- Proficient in word, excel, computer knowledge.
- Professional phone etiquette
- Excellent communication skills both written and verbal
Physical Requirements and Working Conditions:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of sitting 90% or more of a normal 8 hour work shift. Must be capable of carrying, lifting. pushing or pulling up to 20lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus. Must be capable of answering phones and using a computer.
- While performing the duties of this job, the employee will be exposed to indoor working environment. The noise level in the work environment is low.
Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.
Wage Range $22-24 /hr