Senior Property Manager

Senior Property Manager – Fisher Portfolio, Detroit

Following Michigan State University’s investment into the property, this is an exciting chance to combine your expertise in commercial real estate with a project that has grandeur, cultural and civic significance in the heart of Detroit.

Essential Responsibilities and Duties:

• Oversee the maintenance and optimal performance of mechanical, electrical and plumbing systems.
• Manage life safety protocols, including training staff and maintaining records for all safety tests and alarm activations.
• Ensure that tenant services are provided in accordance with lease agreements.
• Manage contracts and vendors, ensuring proper documentation.
• Implement and monitor energy management initiatives to optimize utility usage.
• Lead, motivate, and train building staff to raise the bar of service and that achieves the highest standards of operational excellence.
• Develop short-term goals that align with and drive long-term strategic objectives.
• Collaborate with internal and external team members, brokers, consultants and vendors.
• Build and nurture strong tenant relationships through regular, in-person interactions.
• Work closely with senior leadership to create strategic and measurable tenant relations and retention programs .
• Assist in effectively resolving tenant issues alongside the Senior Property Manager.

• Coordinate with the Construction Manager and Owner Representative on construction projects, ensuring minimal impact on the property and tenants.
• Assist in reviewing construction documents and specifications with the building team.
• Communicate regularly with tenants to inform them of upcoming maintenance or construction activities, addressing any concerns or feedback promptly.
• Oversee the inspection of completed construction projects to ensure they meet quality standards and comply with all relevant project guidelines.
• Develop and implement preventive maintenance programs and 10-year CapEx program to prolong the lifespan of building systems and infrastructure.

• Ensure smooth daily operations of the management office, including:
• Authorization processes
• Correspondence and filing systems
• Purchasing of goods and services
• General office procedures
• Managing receivables/income/expenses
• Handling service and maintenance requests
• Overseeing bidding processes and tenant relations

• Ensure the financial stability of the property by maintaining budgets and overseeing:
• Budget-to-actual reports
• Accruals
• Recurring charges and miscellaneous billings
• Rent roll reviews for accuracy
• Coordination with accounting
• Quarterly financial reforecasting
• Budget preparation and capital planning
• Job-cost system organization

Job Qualifications:

• A strong passion for Detroit, historic buildings, and real estate development.
• Bachelor’s degree
• 4-8 years of experience in commercial real estate, preferably including experience with property managing office assets and historic buildings.
• RPA or CPM designations are a plus.
• Proficient in Property Management/Accounting Software (MRI preferred), Excel, and other Windows applications.
• Prior supervisory experience and a good team-player. Ability to manage internal and external relationships in a professional manner.
• Strong work ethic; committed to reaching project targets and strategic objectives.
• Excellent communication, presentation and writing skills.
• Well-organized and detail-oriented with the ability to support multiple initiatives in parallel and prioritize competing demands.
• A customer service-oriented approach with a commitment to results.
• Ability to thrive in a fast-paced, entrepreneurial environment.

This is your chance to be part of a once-in-a-generation opportunity to contribute to Detroit’s future and leave a lasting impact on one of its most beloved buildings.

#INDHP