Systems Administrator
Robert Half Minneapolis
Immediate contract opportunity !
The IT Systems and User Support Specialist is critical in maintaining the integrity of all company utilized systems, diagnosing and solving in-depth technical issues within the organization. The specialist will hold a leadership role, providing direction to the support team on work priorities and complex technical matters.
Key Responsibilities:
Systems Support:
- Oversee the maintenance, configuration and assurance of all internal systems.
- Lead and support the IT team, deciding task urgency and assisting with advanced level technical issues.
- Handle cross-departmental support at all levels.
- Troubleshoot, diagnose and resolve issues related to IT systems like Microsoft 365, Azure, SQL, and various business applications.
User Support:
- Supply detailed technical explanations to users when required.
- Examine and suggest solutions to more intricate end-user issues.
- Spearhead collaborative efforts with users on building intricate systems and/or network solutions, potentially acting as the user representative on large scale projects.
- Be available on-call for support outside regular working hours as necessary.
- 5+ years experience in IT infrastructure and system networking
- 3+ years experience with Microsoft Azure
- 3+ years experience with scripting, including PowerShell
- 3+ years experience with Microsoft 365
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