Systems Administrator III

Job Summary:

If you have a strong background in Windows 10 LTSC and LTSB, Windows 11, and are experienced in device imaging and configuration management, we want to hear from you!

WKey Responsibilities:

• Manage and maintain the fleet of Windows-based POS devices across multiple locations.
• Create, test, and deploy secure Windows images for POS devices.
• Optimize Windows settings for improved performance and security related to POS applications.
• Troubleshoot and resolve Windows-related issues on POS devices promptly.
• Evaluate and remediate Windows security vulnerabilities from periodic scans.
• Develop and maintain detailed documentation for POS device configurations and processes.
• Collaborate closely with IT and operations teams to ensure the reliability and performance of POS devices.
• Manage and enhance the wireless functionality for Windows tablets.

eRequired Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 5+ years of experience managing Windows-based systems, preferably within a POS environment.
• Strong knowledge of Windows operating systems, particularly in enterprise settings.
• Experience with imaging and deployment tools associated with Windows.
• Familiarity with Group Policy; knowledge of Active Directory is not required as we do not use it in our POS terminals.
• Proficiency with remote management and monitoring tools.
• Experience with Windows Embedded Shell and the Windows DISM tool.

Preferred Qualifications:

• Microsoft certifications such as MCSA or MCSE are a plus.
• Experience with POS software and hardware systems.
• Knowledge of IT operations in retail and/or hospitality environments.
• Familiarity with networking concepts and troubleshooting methodologies.
• Prior experience managing Windows tablets and their wireless functionalities.

aKey Skills:

• Windows OS Administration
• System Imaging and Deployment
• Configuration Management
• Troubleshooting and Problem-Solving
• Technical Documentation
• Strong Communication Skills