Collections Specialist

This role offers a short-term contract employment opportunity.

Responsibilities:

• Efficiently process customer credit applications utilizing Accounting Software Systems
• Maintain accurate customer credit records and ensure data integrity in CRM and Epic Software
• Handle customer inquiries related to their credit applications and resolve them in a timely manner
• Utilize ADP - Financial Services to monitor customer accounts and initiate action when necessary
• Administer billing functions and ensure accuracy in all transactions
• Manage Accounts Receivable (AR) and ensure all payments are processed on time
• Respond to inbound calls from customers, providing excellent customer service and resolving queries
• Oversee claim administration and ensure all claims are processed in accordance with company policies
• Implement and adhere to collection processes, ensuring all collections are conducted in a professional manner
• Utilize Accurint to conduct necessary checks and verifications for credit applications. • Demonstrated proficiency in Accounting Software Systems
• Experience with Accurint software
• Familiarity with ADP - Financial Services
• Proficiency in CRM management
• Experience with Epic Software
• Knowledge of Accounts Receivable (AR) processes
• Experience in Answering Inbound Calls
• Ability to handle Billing Functions effectively
• Experience in Claim Administration
• Familiarity with Collection Processes
• Ability to communicate effectively in a professional setting
• Strong problem-solving abilities
• Excellent time-management skills
• High level of accuracy and attention to detail
• Ability to work independently and as part of a team
• Strong organizational and multitasking abilities
• Ability to maintain confidentiality of sensitive information
• Excellent customer service skills
• Strong ability to negotiate and resolve conflicts
• Ability to work under pressure and meet deadlines.