New England Operations Manager - Norwich

Mini Melts Operations Manager

• Work closely with Mini Melts management and Delivery Team to ensure following the established delivery policies and procedures
• Ensure proper product handling for all deliveries
• Ensure proper vehicle set up and vehicle supply inventory - blue transport bags, cleaning supplies, POS materials, freezer layout, etc
• Work closely with the Data Analytics team to ensure all customer locations are routed and visited in a timely and efficient manner balancing customer needs, route profitability and service standards.
• Monitor Nayax closely to effectively service vending machines for restocking and repair.
• Work with management to ensure adequate staffing to handle the all routes including the increased workload during busy season

• Regularly visit and deliver to various customer locations ensuring the customer is pleased with the products, services, and equipment from Mini Melts
• Keep down time of vending machines to a minimum. All malfunctioning machines should be serviced within 24 hours of an issue being identified.
• Ensure all equipment is scraped, stocked, and cleaned up to the Mini Melts standard
• Regularly audit all equipment in the field and look for opportunities for additional equipment, advertising materials, and customer satisfaction

• Take a lead role in all special projects - equipment resets, install roll outs, POS rollouts, price changes, equipment moves, etc.

• Maintain accurate inventory counts
• Prepare equipment for shipping and install
• General warehouse organization and cleaning
• Other warehouse duties as directed by Mini Melts management