IT- Applications Analyst I-Epic Resolute Professional Billing - Digital Technology Services
Overview:
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning.It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Applications Analyst I-Epic Resolute Professional Billing gathers business requirements, conducts needs assessments, and develops functional specifications and build to ensure that developed information technology solutions support business objectives.
This is a hybrid position and you will need to be on-site in Edison, NJ office 1x per week.
Responsibilities:
A day in the life of a Applications Analyst I at Hackensack Meridian Health includes:
- Installs/upgrades new/existing applications and components and configures application settings.
- Assists in the coordination of end user support activities.
- Provides go-live support for users on new applications, modules, and functionality.
- Performs analysis of necessary application modifications and works with IT associates and/or the vendor to coordinate the modification.
- Analyzes business/clinical needs and requirements.
- Interprets end user requirements by fully discussing potential options and helping the client move towards optimal solution.
- Evaluates the operational workflow that is applied to the system.
- Creates system specifications from user requirements.
- Creates test plans and tests new systems, version upgrades, and any system modifications.
- Documents all outcomes of testing, application implementation, troubleshooting, and support.
- Presents oral and written communications to project teams and other departments.
- Handles basic issues and problems, and refers more complex issues to higher level staff.
- Updates system, operational, and department documentation.
- Recommends areas for process improvements.
- Provides on-call support for applications.
- Performs other related duties incidental to the work described herein.
- Lifts a minimum of 20 lbs., pushes and pulls a minimum of 20 lbs. and stands a minimum of 4 hours a day.
- Adheres to the Medical Center's Organizational Competencies and Standards of Behavior.
Qualifications:
Education, Knowledge, Skills and Abilities Required:
- Bachelors degree or equivalent years of experience.
- Possesses beginning to working knowledge of subject matter.
- Works independently and effectively manages time with supervision.
- Strong desktop skills including Word, Excel, PowerPoint, Visio and Outlook.
- Effective oral and written communication.
- Creates and maintains clear, concise documentation.
- Collaborates with other team members across the department.
- Demonstrates self-direction.
Education, Knowledge, Skills and Abilities Preferred:
- Healthcare experience or related field preferred.
- Information systems application build and/or support preferred.
Licenses and Certifications Required:
- Epic and/or other relevant certification(s) to be obtained within 6 months of hire or where applicable, other relevant applications experience.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!