Front Desk Coordinator

We are in the process of recruiting a Front Desk Coordinator who will be based in Staten Island, New York. The role is primarily within the healthcare and social assistance industry. The opportunity offers a long term contract employment opportunity.

• Provide administrative support to ensure efficient operation of the office
• Handle multi-line phone system, directing calls and providing information as required
• Deliver concierge services, offering assistance and guidance to visitors and patients
• Ensure exceptional customer service, addressing inquiries and resolving complaints promptly
• Perform accurate data entry tasks, updating and maintaining customer records
• Utilize interpersonal skills to communicate effectively with various stakeholders
• Proficient use of Microsoft Excel, Outlook, and Word for various administrative tasks
• Organize files and documents, ensuring easy accessibility and retrieval when needed • Proven experience in Administrative Assistance within a healthcare or hospital setting
• Proficiency in Answering Multi-Line Phone System with a high level of professionalism
• Experience in providing Concierge Services, demonstrating high-quality customer interaction
• Exceptional Customer Service skills, with a focus on patient satisfaction and relationship building
• Proficiency in Data Entry with high accuracy and attention to detail
• Excellent Interpersonal Skills, with the ability to work well with diverse teams and patient populations
• Advanced proficiency in Microsoft Excel, illustrating the ability to manage and analyze data effectively
• Proficiency in Microsoft Outlook, with the ability to manage emails, schedules, and contact lists efficiently
• Proficiency in Microsoft Word, demonstrating the ability to create and edit documents as necessary
• Experience in Organizing Files, ensuring that all patient records are kept in order and easily accessible.