Client Care & Negotiation Specialist

apartmentGT Luxury Group placeLittle Falls calendar_month 

Real Estate (Will Train!)

Compensation: Base + Bonuses

About the Role:

Do you love helping people, problem-solving, and keeping things running smoothly? Are you highly organized, a strong communicator, and excited to grow in real estate?

GT Luxury Group, a top-producing real estate team in North Jersey, is looking for a Client Care & Negotiation Specialist to manage home buyers and sellers after a deal is signed, set expectations, and ensure a smooth transaction from start to finish.

No real estate experience? No problem! We will provide full training for the right person.

Compensation:

$60,000 - $100,000 yearly

Responsibilities:

What You’ll Do (We Will Train!):

  • Be the Main Point of Contact: Guide clients after a home is listed or under contract, ensuring they feel supported.
  • Set Expectations & Keep Clients Informed: Explain timelines, next steps, and deadlines clearly.
  • Negotiate & Handle Challenges: Learn to manage price reductions, negotiate repairs, and solve transaction issues.
  • Coordinate with Attorneys, Lenders & Agents: Keep deals on track and moving toward closing.
  • Ensure Smooth Transactions: Manage deadlines, paperwork, and all moving parts so nothing falls through the cracks.
  • Deliver a High-Level Client Experience: Help clients feel confident and stress-free during their home sale or purchase.

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Qualifications:

  • Strong communication skills: Ability to clearly explain next steps, set expectations, and handle tough conversations with confidence.
  • Highly organized & detail-oriented: Can juggle multiple clients and deadlines without missing a step.
  • Problem-solving mindset: Able to think quickly, resolve issues, and keep transactions on track.
  • Comfortable with negotiations: Willing to learn how to handle price reductions, repair requests, and deal negotiations.
  • Coachable & eager to learn: Open to following structured processes and improving over time.
  • Customer service mindset: Enjoys working with people and ensuring a positive experience.
  • Self-motivated & proactive: Can work independently but thrives in a team environment.
  • Tech-savvy: Comfortable using CRM software, email, spreadsheets, and transaction management tools (or willing to learn).

About Company

At GT Luxury Group, we believe that to serve our clients at the highest level, we must first be the best versions of ourselves. Our commitment to excellence, integrity, and growth extends beyond just real estate—we prioritize personal and professional development for everyone on our team.

We don’t just hire employees—we invest in people. We’ll push you to grow, challenge you to be your best, and support you in building a career that aligns with your goals. Success in this business isn’t just about transactions; it’s about mastering communication, leadership, and mindset—skills that will serve you for a lifetime.

We encourage our team to prioritize their personal growth, self-development, and overall well-being, because when we’re at our best, we can deliver an unmatched client experience.

If you’re looking for a team that values growth, accountability, and high performance while providing mentorship, training, and a path to success, GT Luxury Group is the place for you.

#WHRE2

Compensation details: 60000-100000 Yearly Salary

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