Installation Technician II

Overview:

Join the leader in providing smarter solutions for a safer world.

Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. This is a unique and exciting opportunity for an innovative leader to come in and have an immediate impact.

In addition to a great work environment, we provide excellent benefits (Medical/Dental/Vision, 401K, Tuition/Training Assistance, BrightHorizons Lifestyle Assistance, Wellness Program, etc.). We are proud to be a Certified Great Place to Work with awards for being a Top Work Place with Top DE&I Practices!

Responsibilities:

• Installs, tests, and troubleshoots CCTV, access control, and other security systems.
• Ensures that systems are installed properly and on time in accordance with Kastle's procedures and quality control standards.
• Provides feedback and information to identify any potential barriers to timely execution of the project, such as construction delays or changes.
• Communicates with Lead Technicians, Managers and/or Project Managers to resolve discrepancies or issues.
• Provides regular progress updates to all stakeholders.
• Provides accurate documentation for completed work.
• Completes daily report and provide to project manager/supervisor
• Responsible for providing proper documentation for inventory control and for maintaining proper inventory for vehicles and projects. Must be available to perform end of year and interim inventory counts.
• Maintains assigned company-owned vehicles, tools, equipment, and individual tool issue.
• Must be available for a weekly after hours rotation for client coverage.
• Maintains and protects building keys to customer buildings.
• Communicates with customers, customer representatives, contractors and Kastle staff as necessary to install and test equipment.
• Stays up to date and knowledgeable in Kastle services, technology as well as internal processes and procedures.

Qualifications:

• 2+ years’ of experience installing access control, video systems, or other related electronic systems
• Technical school certificate a plus but not required
• Mechanical aptitude and thorough knowledge of hand and power tools.
• Strong electronics knowledge/background (AC/DC theory, series and parallel circuits, open/close loops) and ability and knowledge to use digital volt meters.
• Knowledge of Serial Communication (RS232, RS485)
• Basic knowledge of IP, Ethernet, and networking protocol and Cat5 technologies.
• Preffered: Professional construction experience and knowledge of door hardware, electric and mechanical locking devices and building codes pertaining to construction, fire, and electrical systems.

Physical & Mental Requirements:

• Lift and carry up to 75 pounds
• Climb stairs and ladders while carrying weight
• Use color vision to distinguish colored wires, signals, other lighting devices,
• Use and manipulate hand tools, small power tools, communication and diagnostic devices

Work Environment:

• Open floor plans with ambient noise and activity consistent with office or call center work
• Active constructive sites
• Places without HVAC
• Confined spaces (closets, basements, etc.)
• The employee may be exposed to moving mechanical parts, tools and vehicles

Company Overview:

Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.

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Equal Opportunity Statement:

At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.

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