Office Manager
Robert Half Baltimore
We are seeking a highly organized and mission-driven Office Manager to support our clients in the nonprofit sector. This individual will play a critical role in fostering efficiency, managing day-to-day office operations, and supporting nonprofit objectives.
The ideal candidate will have experience working in or with nonprofit organizations and demonstrate proficiency in administrative best practices, nonprofit-specific software, and a collaborative mindset that aligns with the mission-centered focus of this industry.
Office Operations Management- Oversee daily office functions, ensuring a productive and organized environment for the team.
- Manage office supplies, equipment, and vendor relationships while adhering to budget constraints.
- Proactively resolve administrative operational challenges, ensuring minimal disruption to productivity.
- Serve as the point of contact for internal teams, clients, donors, and board members, ensuring clear communication.
- Coordinate team meetings, including scheduling, crafting agendas, and preparing necessary documentation.
- Support leadership in managing deadlines, reports, and presentations for grant and donor needs.
- Maintain donor and member databases, ensuring accuracy and consistency in records.
- Assist with the preparation of grant applications, tracking deadlines, and reporting requirements.
- Oversee outreach materials and communications in alignment with the nonprofit's mission and goals.
- Manage day-to-day usage of nonprofit-specific systems, ensuring ongoing training and support needs are addressed.
- Maintain data accuracy, extract reports, and support compliance documentation as required.
- Administer key software systems, including donor management tools and accounting platforms.
- Proven experience as an Office Manager, Administrator, or similar role, preferably within nonprofit organizations.
- Proficiency with nonprofit software solutions:
- Donor Databases & CRM Platforms: DonorPerfect, Bloomerang, Blackbaud, Salesforce Nonprofit Success Pack (NPSP).
- Accounting Tools: QuickBooks for Nonprofits.
- Fundraising Software: Network for Good or Classy.
- Project Management Tools: Asana or Trello.
- Strong technical skills, including Microsoft 365, Google Workspace, and advanced Excel (Source: SG25 US Administrative and Customer Support.docx).
- Outstanding interpersonal communication and organizational abilities.
- Knowledge of nonprofit compliance and reporting, including grant tracking and donor relations.
- Certification such as Certified Administrative Professional (CAP) or Nonprofit Leadership and Management Certification.
- Experience working in nonprofits within industries such as healthcare, education, social services, or government (Source: SG25 US Administrative and Customer Support.docx).
- Familiarity with event planning, volunteer coordination, and community engagement activities.
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