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Millhouse Logistics Fletcher
Company Overview:
Omni Logistics is a global provider of air, ocean and ground services, including supplemental services for enterprises dependent on the efficient movement of high value freight. Omni Logistics is a wholly owned subsidiary of Forward Air, a leading asset-light provider of transportation services across the United States, Canada and Mexico.
Pay: $18.00 - $20.00 per hour
Omni Logistics is a global provider of air, ocean and ground services, including supplemental services for enterprises dependent on the efficient movement of high value freight. Omni Logistics is a wholly owned subsidiary of Forward Air, a leading asset-light provider of transportation services across the United States, Canada and Mexico.
We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first- and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services.
We are more than a transportation company. Forward is a single resource for your shipping needs.
Position: Customer Service RepresentativeCore Responsibilities & Duties:
- Responds to customer inquiries and maintain customer accounts according to specific guidelines and procedures
- Research information to solve customer service problems
- Document and record monthly activities for period end reporting
- Provide work coverage for other employees’ absences when necessary
- Other duties as assigned
Job Requirements & Qualifications:
- General understanding of excel functions and how to manage email rules within Microsoft Outlook
- Knowledge of customer service practices and administrative procedures
- Strong attention to detail and ability to multitask
- Proficient in the use of standard office software applications
- Excellent verbal and written communication skills
- Exemplary customer service skills are required
- Ability to work cooperatively with others at all levels of the organization
- Ability to work with minimal supervision
- Knowledge of warehouse management system SAP is a plus
What We Offer:
- Competitive base salary
- Paid time off within the first year of employment, sick time and holidays
- Company provided life insurance
- Health, vision, and dental insurance options
- Commuter benefit plan
- Optional supplemental life insurance
- 401(k)
- Wellness program
- A great place to work with a terrific culture
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Fletcher, NC 28732 (Required)
Work Location: In person
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Job Summary...