Shipping and Logistics Specialist

apartmentQBS, provider of Safety-Care placeNorth Attleboro scheduleFull-time calendar_month9/12/24

Overview of QBS

QBS is a national leader in behavioral crisis prevention, de-escalation, and management training. We are a mission-led company providing essential services to reduce the frequency and severity of behavioral challenges and violence in the workplace, especially in education and healthcare settings.

Overview of Role

QBS is seeking a full-time Training Logistics Coordinator to join our Customer Success team based in North Attleboro, MA. This role will work closely with technical support and sales teams to ensure our customer needs are met. The successful candidate will promptly learn about the company's customer service policies and acquire knowledge that is vital for timely materials shipment and delivery

Job Duties & Expectations

Utilize logistics software and systems to complete shipments successfully
Print and sort materials; packing boxes for shipment
Process customer orders (pulls orders and sends them out)
Plan and track the shipment of final products according to customer requirements
Manage shipment dates to ensure timely delivery
Manage material stock and ordering
Prepare classroom event space for daily classes
Support Customer Success and other QBS teams to maintain high customer satisfaction
Perform other job duties as assigned

Requirements

Job Requirements

Well-organized and detail-oriented
Ability to multitask and navigate through various systems and tools
Excellent communication skills both internally and externally facing
Ability to read, write, and speak the English language
Prior experience in CRM data is highly desirable

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires:

Constant sitting or standing, twisting, bending
Consistent walking around
Regularly lifting to 75 lbs.

Benefits

Paid Lunch Breaks
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA) with company match
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)

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