Technical Manager
What you'll bring to the team:
Collective Goal: Ensure that every guest we welcome enjoys a magical, memorable, world-class guest experience and that every member of our team embraces and exhibits our company values (known collectively as The Merlin Way).
Scope of job: The Tech Manager is a vital role, ensuring that all the fun and magic is being delivered at optimal level. Daily, the Facilities Manager is responsible for planned and reactive maintenance throughout the attraction to ensure the day-to-day operation is running smoothly, safely, and efficient.With a team of technicians, you will be responsible for ensuring adequate cover is on site during all opening times to maintain all aspects of the attraction including the rides, cinema, equipment, and machinery
Essential Functions:
- Maintain, repair and troubleshoot all aspects of the physical plant/facility equipment and machinery including HVAC, electrical, electronic, pneumatic, hydraulic and plumbing systems as well as rides and themed attractions.
- *Able to utilize hands-on knowledge and experience to solve problems to sustain minimal downtime of rides and themed attractions for the maximum guest experience.
- *Position functions will include re-lamping & lighting systems, painting and wall repair, food and beverage equipment, rides maintenance, oversight of custodial duties, shipping and receiving as well as exhibit setup and takedown.
- *Ensure all statutory equipment periodic inspections are arranged and all in-house inspection regimes are implemented or developed and subsequently implemented if found necessary.
- *Ensure all follow-up recommendations are carried out with immediate effect and that all relevant paperwork and signoffs are completed.
- *Effectively prioritize and execute tasks in a high-pressure, tight budget environment.
- *Prepare, monitor, and maintain an environment of continuous improvement through operational action plans and operating budgets.
- *Build, manage, and motivate a strong, competent team by developing employees to their full potential and by creating a culture of quality and achievement.
- Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001
Qualifications & Experience:
Education and Experience: High school diploma (or equivalent) required. Two (2) years of technical college. College degree preferred. Minimum of 3 years managerial experience in a technical/themed environment. Specific areas to include: animation, automation, hydraulics, pneumatics, electrical/electronics, and networks; or equivalent combination of experience and education.Experience in a guest centric service industry is preferred. Highly self-motivated with previous maintenance experience, ideally holding a professional qualification in a mechanical or electrical field with experience maintaining a wide range of equipment, including rides.
Experience of maintaining flexibility and the highest level of service in high-pressure and/or stressful situations. Proven ability to work on multiple projects simultaneously and multi-task as necessary. Desire to work in fast-paced environments.
A natural team leader with a confident, assertive but approachable personality. Enthusiastic, boundless and infectious energy about the business and the ability to enthuse others.
Benefits:
About the Perks
In return, you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance, and 401(k) matching plan offering), and benefit from free entry to all of our Merlin attractions which also extend to family and friends.In addition, you can expect continued growth of joining an exciting, global organization.
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together.Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
We want to ensure that everyone has the opportunity to perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion. You can get in contact at NAPeopleHUB@merlinentertainments.biz.
Pay Range: USD $74,000.00/Yr.