[ref. b04507324] Robert Half - Office Services Associate

Apply today! By sending an updated resume to Fana Belcher at [fana.belcher][at]roberthalf[dot][com].

Responsibilities:

• Accurately process and maintain logs for all office services work.
• Handle customer inquiries in a detail oriented and timely manner, through phone or email.
• Ensure the proper execution of reprographics, mail, and intake functions.
• Prioritize and manage workflow to meet deadlines and complete all projects in a timely manner.
• Troubleshoot basic office equipment problems and place service calls when necessary.
• Maintain a high level of customer service to create, maintain, and enhance customer relationships.
• Adhere to established policies while making independent decisions that conform to business needs.
• Load machines with various paper supplies and monitor usage to ensure cost-efficient use of resources.
• Handle sensitive and/or confidential documents and information with utmost discretion.
• Perform quality assurance on own work and the work of others, ensuring accuracy and efficiency.
• Support other service lines as needed, such as reception and hospitality facilities.
• Proficiency in Customer Service, demonstrating excellent interpersonal skills and the ability to handle client queries effectively.
• Familiarity with basic Office Functions and Operations, capable of managing day-to-day administrative tasks.
• Understanding of Procedures and Policies, ensuring compliance with organizational standards.
• Experience in Answering Inbound Calls, providing prompt and courteous service.
• Ability to Supervise team members, promoting a collaborative and productive work environment.
• Knowledge of the software 'About Time' for effective time and attendance management.
• Familiarity with Hiring Processes, capable of assisting in recruitment and onboarding tasks.
• Proficiency in Scanning and handling Receptionist Duties, managing front desk operations efficiently.
• Ability to Troubleshoot common office issues, demonstrating problem-solving skills.
• Experience in Facility management, ensuring a safe and comfortable workplace.
• Proficiency in Digital tools and platforms, adapting to new technologies quickly.
• Excellent Communication Skills, both written and verbal.
• Experience in Scanning Documents and maintaining proper documentation.
• Ability to Maintain Logs, ensuring accurate record-keeping.
• Familiarity with Machinery and Paper handling, ensuring smooth office operations.
• Ability to perform Quality Assurance checks, ensuring all tasks are completed to the highest standard.
• Experience in Distributing Faxes, managing internal and external communications.
• Willingness to work Overtime when required, demonstrating flexibility and dedication.
• Ability to handle Service Calls, providing timely and effective solutions.
• Experience in handling Confidential Documents, ensuring privacy and security.
• Knowledge of workplace Perks and benefits, promoting a positive company culture.