Quality Engineer | Strong Quality Core Tool Experience

apartmentMichael Page placeGurnee calendar_month 

About Our Client

Our client is a global leader in the in-flight entertainment and connectivity (IFEC) industry, specializing in delivering cutting-edge solutions for aircraft. With extensive experience in systems certification, the company has successfully completed over 100 projects in collaboration with industry partners, upgrading commercial and business aircraft with advanced passenger power systems, IFEC navigation, communication, and flight safety technologies.

They also provide reliable IFEC hardware, customizable design platforms, and consistently high customer satisfaction, fostering strong, long-term relationships with key industry leaders in their mission to enable the connected aircraft.

Job Description

This role involves the creation, reporting, and tracking of manufacturing quality data (QA Reports). It includes overseeing and reporting on designated quality initiatives and performance indicators. The position is responsible for troubleshooting, conducting root cause analysis, and problem-solving related to quality issues on the manufacturing floor.

Key responsibilities include managing daily quality activities, such as inspecting received materials, in-process components, sub-assemblies, finished goods, new product conformity reviews, and handling product returns and repair requests. The role ensures the closure of corrective actions and verifies their effectiveness.

Support is provided to the Quality Manager/Supervisor in the establishment, implementation, and maintenance of the Quality Management System. The position is also responsible for validating and releasing new products to the manufacturing area, requiring collaboration with multidisciplinary teams, including Engineering (R&D), Supply Chain, Production, Suppliers, and Customers.

Additionally, the role involves providing guidance, training, and support to Quality Inspectors to ensure compliance with the quality management system. The position supports the Compliance and Regulatory department by conducting audits, addressing audit findings, preparing reports, and determining corrective and preventive actions (FRACAS).

The role requires analyzing defective products or materials, customer returns, and implementing corrective and preventive actions to address customer complaints. It includes identifying, recommending, and implementing changes to improve productivity, reduce costs, and minimize scrap and rework, while monitoring related data.

The position is also responsible for ensuring compliance with ethical and legal requirements and has working knowledge of ISO/9001/14000/13485 and AS9100 standards. Additional duties may be assigned as needed.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law.

MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant
  • Associate's degree with over 3 years of experience in a manufacturing environment
  • Proficient in Design and Process FMEA
  • Familiar with Quality Core Tools: APQP, PPAP, Control Plans, and Process Flow
  • Skilled in problem-solving methodologies: Ishikawa, 5W - 1H, and Failure Tree Analysis
  • Proven experience with Corrective and Preventive Actions, First Time Quality, Production Efficiency, and Schedule Attainment
  • Demonstrated expertise in production and material control
  • Experience in high-complexity, high-mix, and low-volume production environments
  • Knowledgeable in Statistical Process Control and Process Validation/Verification
  • Proficient in Microsoft Office tools: Outlook, Excel, PowerPoint, and Word
  • Experience interacting with customers, suppliers, and senior management
What's on Offer
  • Salary up to $90k depending on experience
  • Health, dental, and vision insurance
  • Disability and life insurance
  • FSA (Flexible Spending Account) and HSA (Health Savings Account)
  • Voluntary life/AD&D, critical illness, accident prevention, and hospital indemnity insurance
  • 401(k) and Employee Stock Purchase Plan
  • Employee Assistance Program
  • Generous Paid Time Off (PTO) and Paid Holidays (Time for You)
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