Receptionist - Lansing

We are offering a long term contract employment opportunity for a Receptionist in Southfield, Michigan. As a Receptionist, you'll play a crucial role in managing the front desk, facilitating communication within the team, and providing excellent customer service.

• Facilitating smooth communication within the organization by answering and transferring phone calls to the relevant team members.
• Ensuring a positive customer experience by greeting visitors in a detail oriented and courteous manner.
• Enhancing office efficiency by managing the front desk and executing basic support tasks.
• Ensuring timely and accurate delivery of mail to employees.
• Using software like Microsoft Excel, Microsoft Word, and Microsoft Outlook to organize files and schedule appointments.
• Handling inbound calls and providing prompt responses.
• Maintaining a detail oriented demeanor and making a positive first impression with customers and visitors.
• Utilizing interpersonal skills to deliver exceptional customer service.
• Performing data entry tasks and email correspondence as required. • Proficiency in answering multi-line phone systems to manage high volume of inbound calls.
• Strong customer service skills to ensure satisfaction and maintain relationships.
• Ability to perform data entry tasks with a high level of accuracy.
• Excellent email correspondence skills to respond to inquiries and communicate with staff.
• Interpersonal skills to interact effectively with a diverse group of people.
• Proficiency in Microsoft Excel for creating charts, graphs, and data analysis.
• Familiarity with Microsoft Outlook for managing emails, schedules, and tasks.
• Knowledge of Microsoft Word for document creation and editing.
• Ability to organize files in a systematic and efficient manner.
• Capable of scheduling appointments, coordinating meetings, and managing calendars.
• Experience in answering inbound calls, providing information, and directing calls as necessary.