Customer Service Representative
Robert Half Woodland Hills
Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others.
As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience.
As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience.
Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.
Some responsibilities include:
- Receiving and placing telephone calls
- Performs full service banking transactions in compliance with legal requirements and bank policies and procedures
- Provides accurate, friendly customer service in a timely fashion
- Performs functions including handling cash and other daily transactions.
- Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns
- Maintains currency and coin under prescribed limits
- Adheres to bank security policies and maintains confidentiality of bank records and client information
- Proven experience in customer service or a related field.
- Exceptional communication and interpersonal skills.
- Strong problem-solving abilities and a customer-centric mindset.
- Ability to navigate and utilize customer service software efficiently.
- Positive attitude and a commitment to delivering a superior customer experience.
- High school diploma or equivalent required; additional education is a plus.
- Previous experience in a customer service role is highly desirable.
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