Program Specialist, Professional Education - Abbott Heart Failure
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
- Career development with an international company where you can grow the career you dream of .
- Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Leading an active lifestyle is important to the many people we serve. In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.
WHAT YOU'LL DO:The Program Specialist, Medical Education has primary responsibility to support the coordination of educational activities for Abbott customers and other external stakeholders. This individual will be responsible for supporting Abbott Heart Failure educational priorities.
They will tactically execute on key programs to increase awareness and engagement with both patients and HCPs to drive consideration and adoption of Abbott Heart Failure solutions.
Activities include customer educational visits, national, regional and all other training programs in collaboration with Marketing, Clinical, Sales, and the broader HF Education Team. Skills in planning, organization, communication, and execution of customer programs is essential.
Job Responsibilities:- Implement short and long-term plans to ensure educational activities and programs are in place to meet business objectives and ensure alignment and coordination with appropriate functional partners.
- Coordinate and execute effective education programs to drive market growth and adoption of assigned products with both patients and HCPs.
- Take initiative and use independent judgment to execute meeting logistics on time and within budget.
- Implement and monitor effectiveness of educational activities and programs.
- Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
- Provide accurate, timely communications information to internal stakeholders and customers.
- Manage MSA and SOW process associated with education programs.
- Document procedures for seamless and compliant program/event execution.
- Application and compliance with department policies, procedures, processes, checklists, etc.
- Coordinate calendars, communications, content reviews and process attendee requests, logistics (e.g. travel, food and beverage, transportation, agenda planning), track analytics, costs, attendee feedback and reports.
- Actively participate in education program including setup/cleanup (e.g. printed materials and product specific materials, equipment setup, attendee sign-ins, etc.); greeting customers and with closing actions (e.g. documentation).
- Monitor and enforce all Abbott Business Conduct standards and regulations as they pertain to HCP programs and ensure all programs follow AdvaMed, Sunshine reporting, state laws, and association guidelines
- Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
EXPERIENCE & EDUCATION YOU'LL BRING: Minimum
- Associate degree or equivalent combination of education and work experience.
- 1 year experience with customer coordination/logistics and meeting planning.
- Bachelor’s degree or equivalent combination of education and work experience.
- 2+ years’ experience with customer coordination/logistics and meeting planning.
- Experience in medical device, healthcare or pharmaceuticals preferred.
- Experience with event management tools (CVENT, Lanyon, etc.) preferred.
- Exceptional organizational and prioritization skills with strong attention to details.
- Proactive problem solving.
- Able to work independently, make accurate decisions and handle multiple projects simultaneously.
- Ability to work effectively within a team in a fast-paced changing environment.
- Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
- Strong planning and follow-up skills and ability to hold others accountable.
- Ability to travel approximately 40%, including internationally.
- Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is $64,000.00 – $128,000.00. In specific locations, the pay range may vary from the range posted.