Sr Patient Logistics Coordinator

This position offers a contract to permanent employment opportunity, where you'll have the opportunity to enhance personal and detail-oriented development while supporting care innovation.

1. 7am-7:30pm
2. nightshift 7pm-7:30am

Responsibilities:

• Act as a lead resource for the team, offering expertise on various applications and technology used in supporting patient care.
• Monitor and escalate issues regarding delays in patient care transition management to ensure a quick, effective response.
• Independently progress patients through the care continuum per established protocols.
• Facilitate seamless communication with referring and receiving facility staff for timely placement of patients.
• Accurately document all activities to promote clear communication with care team members.
• Develop creative and innovative approaches to accomplish duties and encourage such thinking in others.
• Complete all required reports accurately and punctually.
• Implement and maintain an effective training program for new team members.
• Maintain the functionality and perform weekly updates of Command Center Displays.
• 2+ years of recent experience working in a healthcare setting
• Must have the ability to coordinate effectively with a variety of customers including providers, hospital and office staff, health plans, medical groups, internal departments, community resources, and peers
• Ability to work independently and apply critical thinking skills toward making appropriate decisions, as well as in a team environment
• Exceptional communication skills, both verbal and written
• Proven experience in delivering high-quality customer service
• Familiarity with the healthcare system and its operational procedures
• Ability to manage patient access effectively
• Experience in coordinating patient appointments
• Proficiency in patient scheduling, ensuring smooth operations.