Systems Administrator I
Company Overview:
Work Where it Matters
Compass Point, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At Compass Point, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, Compass Point provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, Compass Point delivers a broad range of skilled IT services, including data-centric services, software development, IT infrastructure modernization, managed IT services, and more.
As a Compass Point employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
Description:
Compass Point is seeking a Systems Administrator I to join our team supporting USSOCOM. In this role, the Systems Administrator will be responsible for ensuring the stability and efficiency of the Government’s IT infrastructure, requiring strong problem-solving, analytical, and communication skills, alongside comprehensive technical knowledge of Government hardware and software systems.An ideal candidate will have a solid work ethic and the communication skills necessary to convey technology guidance. Veterans encouraged to apply.
Responsibilities:
- Install, update, and maintain operating system software, including patches and upgrades.
- Diagnose, troubleshoot, and resolve issues related to hardware, software, and network systems.
- Configure, optimize, fine-tune, and monitor both system software and hardware components.
- Perform system backups and recovery to ensure data integrity and availability.
- Build and configure servers, addressing issues related to Horizon VDI components.
- Develop and maintain Standard Operating Procedures (SOPs) for managing the VDI environment.
- Provide support for systems hosting complex operational databases, including software configuration control and system interfaces.
- Maintain file servers and control network access; document and troubleshoot system issues to ensure optimal performance.
- Assist with basic Identity Management tasks, such as AD/GAL synchronization and directory services (DNS, GPO, AADC, ADFS, DFS, Domains and Trusts, Sites and Services, and Role-Based Access Control).
- Support Public Key Infrastructure (PKI) operations by managing and troubleshooting digital certificates and public-key encryption.
- Monitor and control mid-range application servers, setting up and managing system operations as per operating instructions.
- Continuously observe applications and storage devices to detect potential hardware or software issues.
- Follow procedures to maintain operations during system malfunctions, minimizing downtime.
- Collaborate with engineering or application programming teams to address and resolve issues requiring adjustments in instructions.
- Maintain detailed records of machine performance and production metrics.
Qualifications:
- Bachelor’s degree in STEM related field or three to five years’ experience in Windows Server administration.
- Three years’ experience with network protocols - DNS, DHCP, TCP, UDP, SSH, FTP.
- Must have DoD 8570 IAT Level II certification.
- Knowledge of server hardware, systems components, capacity, and systems performance management.
- Proficient with Windows Server 2016 and later.
- Basic knowledge of VMware and Hyper-V.
- Experience administering Microsoft SCCM/Intune and Hybrid endpoint management.
- Proficient with Windows 10 and later Windows operating systems.
- Basic knowledge of Linux.
- Familiarity with the latest versions of Microsoft Office 365.
- Excellent interpersonal and time management skills.
- Professional, dependable attitude that is oriented towards customers, and a cooperative and positive spirit in working with other team members.
- Ability to work independently.
- Be physically capable of lifting 50 Lbs.
Job ID: 2024-14158
Work Type: On-Site