Customer Service Coordinator

We are seeking a detail-oriented and proactive Administrative Assistant to support the Customer Service Manager, President, and Sales Manager with administrative tasks, reporting, and KPI updates. The ideal candidate will be proficient in Excel and comfortable handling data-driven tasks to support business operations.

Key Responsibilities:

• Assist in preparing, updating, and maintaining reports and KPI metrics.
• Perform general administrative duties, including data entry, document management, and correspondence.
• Support the Customer Service, Sales, and Executive teams with scheduling, email management, and project coordination.
• Organize and track key business documents to ensure accuracy and accessibility.
• Handle confidential information with discretion and professionalism.
• Communicate effectively with internal departments to ensure seamless workflow.
• Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, and data analysis skills preferred).
• Strong attention to detail and ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Prior administrative experience in a fast-paced office environment.
• Must complete an online Excel assessment before the interview.