Retail Supervisor

Position Overview:

Location: San Jose, CA

Work World is the largest specialty retailer of workwear and work boots in the Western U.S. From humble beginnings in 1990, we now operate 30+ stores under the Work World and Whistle Workwear brand names California, Nevada, and Washington. We sell boots, apparel, scrubs, and safety gear from top vendors in the industry including Carhartt, Wolverine, Timberland Pro, and more.

We are dedicated to putting our customers first, and we believe blue collar workers are the backbone of our communities and our country. We are committed to our values of honesty, respect, and integrity, and require each employee to demonstrate these values.

We're excited to add to our team. Work World is growing, and we need your help. Join our crew and help lead the next stage of growth for our company.

What’s In It for You:

• Competitive pay
• Sick Time
• Generous Employee Discounts

Work World employees are unique individuals whose varied talents and experiences bring value to our customers. The diversity and ideas of our employees inspire us in everything we do. People are at the heart of every connection we build, and together we can accomplish anything.

What You’ll be Doing:

• Open and close the store
• Direct workflow on the sales floor
• Assist customers with request in store and on the phone
• Demonstrate knowledge of products and services to customers
• Greet customers in a friendly and polite manner
• Keep store neat and clean at all times
• Ring up customers at the cash register, take payments, and issue receipts
• Keep an eye on inventory levels and restock shelves as needed
• Perform other duties as assigned by the Manager

What You’ll Need:

• 1-2 years of retail customer service experience preferred
• Willing to work nights and weekends
• Excellent Customer Service
• Excellent verbal communication skills
• Basic math skills
• Hight attention to detail
• Demonstrated selling skills
• Ability to maintain a professional appearance
• Must be able to climb a ladder
• Must be able to lift 25 pounds
• Must be able to stand for long periods of time
• Bi-Lingual a plus

What You’ll Learn:

• Leadership and organizational development skills.
• Sales and merchandising bets practices.
• Customer service techniques including communication, and the ability to outperform the expectations of our customers.
• The ability to adapt to fast and unique situations to provide an amazing customer experience.
• How to network and build long lasting relationships with both customers and your fellow employees.

What it’s like working here

Each store operates on a lean and close-knit group of team members and managers. This enables each employee to have a direct impact in the success of our company.

Pay Range: USD $20.00 - USD $23.00 /Hr.