Administrative Assistant

We are offering a contract employment opportunity for an Administrative Assistant located in NEWPORT NEWS, Virginia, United States. The role involves supporting the procurement department with various administrative tasks.

Responsibilities:

• Accurately process customer credit applications
• Manage inbound calls and provide excellent customer service
• Maintain and update customer records regularly
• Handle email correspondence professionally and promptly
• Resolve customer inquiries efficiently
• Use Microsoft Excel, Word, PowerPoint, and Outlook for data entry and other tasks
• Schedule appointments as necessary
• Monitor customer accounts and take necessary action when required
• Assist with inbound and outbound calls when necessary.
• Proficiency in answering inbound calls, displaying excellent telephone etiquette.
• Strong customer service skills, capable of providing top-notch support to clients.
• Experience with data entry tasks, demonstrating attention to detail and accuracy.
• Ability to handle email correspondence efficiently and professionally.
• Experience in managing both inbound and outbound calls.
• Proficiency in Microsoft Excel, capable of creating spreadsheets, charts, and formulas.
• Knowledge of Microsoft Outlook, particularly in managing emails, calendars, and contacts.
• Familiarity with Microsoft PowerPoint, capable of creating engaging presentations.
• Proficiency in Microsoft Word, able to draft and edit documents efficiently.
• Ability to schedule appointments effectively, ensuring smooth operations.