Billing Receivables Administrator

Overview:

The company reported global sales of $2.2 billion in 2023.

MTI focuses on two major segments – Consumer & Specialties and Engineered Solutions.

The Household & Personal Care product line provides mineral-to-market products that serve consumer-oriented end markets including Pet Care, Personal Care, Fabric Care, Edible Oil, and Renewable Fuel Purification. Our Specialty Additives product line provides mineral-based technologies serving Paper, Packaging, Sealants & Adhesives, Paint & Coatings, Ceramics, Plastics, Food & Pharmaceutical markets.

Our High-Temperature Technologies product line offers specially-formulated blends and technologies primarily for Foundry and Steelmaking industries. Our Environmental & Infrastructure product line provides waterproofing, water purification, remediation and other fluid management technologies for critical projects for Remediation, Water Purification, and Infrastructure.

MTI provides a business environment and promotes a culture that encourages all employees to contribute to our success. We have long been committed to the recruitment and advancement of the most talented and qualified people. We recognize that MTI’s ability to provide the highest caliber of products and services is enhanced by a workforce that reflects the diversity of the communities and countries in which we work.

What We Offer:

• Competitive pay, commensurate with experience
• Health/Dental/Vision plans
• 401k company match
• Life Insurance
• Short Term Disability & Long-Term Disability
• Educational Assistance
• Employee Assistance Plan

Job Summary

Ensures timely and accurate completion and distribution of US invoices, working in an environment with multiple billing processes (direct, contract, & consignment) supporting multiple business units.

Responsibilities:

• Ensures timely and accurate completion of North America invoices. Prepares invoices for postal mail and emails/faxes invoices to customers where auto-delivery is unavailable. File invoices that do not get mailed in temporary files.
• Monitors system controls of the MTI Invoice Automation process including the review of invoice registers, invoice automation reports and auto-delivery validation report to ensure all invoices processed.
• Assists the Sr. Administrator and Coordinator with creating and maintaining customer file setups and updates including price lists and modifier setups, customer bill-to/ship-to locations, contacts, document auto-delivery setups, invoice DFF’s, payment terms, etc.
• Monitors invoices for accuracy. Investigates billing and rate discrepancies, identifies root cause and takes corrective actions accordingly. Processes resulting credits/debits when required and communicates any issues while seeking validation where required.
• Assists with transactional processes – monthly intercompany invoices, royalties, analytical service billings, railcar leases, amortization credits, rebates, credits/debit requests, etc. according to documents received.
• Enter web transaction invoice into customer portals. Monitors portals to ensure all invoices have been entered by comparing customer invoice register report with validated entry and monitors customer’s invoice status and reports any issues relating to these portal submissions.
• Assists with dispute management resolution by researching, validating and updating dispute files accordingly and issuing credit/rebills as required.
• Responsible for all office requirements such as the ordering of invoices, envelopes and office supplies, preparing Fed-X packages and records retention.
• Assist in documentation of new business processes, best practices and department training documents.
• Monitors and completes OTC Daily Management Control (DMC) activities.
• Assists with credit card processing.
• Assists with cash application and customer account reconciliations.
• Assist in ongoing and new project initiatives in Global Business Services areas as well as across the entire Order to Cash spectrum of functional areas.
• Maintains required metrics.
• Responsible for following on the job safety and work practices in the offices.

• Actively participates in the implementation of sustainable improvement processes, such as 5S, Kaizen, Total Productive Maintenance (TPM), Daily Management Control, Standard Work and Problem Solving.

Qualifications:

The requirements listed in the sections that follow are representative of the knowledge, skills and/or abilities required to perform the duties of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (primary duties) of the job.

Education:

• Associate degree or equivalent required.

Knowledge, Skills & Abilities:

• Must have the ability to troubleshoot and analyze invoice issues along with
• Proficient computer skills including Microsoft Word and Excel
• Must have mathematical aptitude, and record keeping experience.
• Excellent oral and written communication skills required.
• Previous experience with Billing functions for an industrial or manufacturing organization desired.

Travel:

• Travel may occur on an infrequent basis.

Working Conditions:

• While performing the duties of this job, the employee is typically required to regularly conduct work in a controlled office environment, moving around the office as needed, sitting at a desk, using office equipment, including but not limited to a personal computer, fax machine, copier and telephone, read, write, listen, speak, and understand English, have the ability to work independently, be dependable and maintain confidential information, integrity and composure at all times.
• Constant contact with individuals internal and external to the organization occurs via various methods of communication, typically including face-to-face discussions, electronic mail, phone calls, written letters and/or faxes.
• The employee is expected to be self-directed, take initiative and be persistent when appropriate to accomplish necessary duties and keep busy without prompting.
• Additionally, the employee is expected to be adaptable/flexible to changing work assignments, analytical, organized and detail-oriented, perform multiple tasks at once, compose correspondence and other documentation in a professional manner, express ideas constructively, actively listen to others, manage time effectively and efficiently to meet deadlines, learn and memorize procedures, display a cooperative attitude, read, understand and follow all company, job specific and safety policies/procedures, and attend/use all required training.

Work Hours:

• The schedule is typically the day shift. However, employee must have ability to work the shift/number of hours in which duties need to be accomplished, including overtime, holidays and weekends, as necessary.

Safety Training:

• A new employee hired to perform the duties of this position is required to be provided New Employee Training by a qualified individual or through the online training system. Additionally, an employee must be provided further training if a job duty/task has changes that will affect the health and safety aspects of that employee’s position.
• Additional refresher safety training will be required as management deems appropriate or as dictated by government regulations.