Sr. Administrative Assistant

You will also oversee customer accounts and take the necessary action.

Responsibilities:

• Accurately process customer credit applications and maintain precise customer credit records.
• Act as the first point of contact for answering calls, screening inquiries, and welcoming visitors.
• Handle general IT troubleshooting support for agents and ensure the smooth operation of electronic office equipment.
• Organize and manage all aspects of monthly Sales, Leasing & Brokerage meetings, including catering, room reservations, communications, and AV equipment.
• Maintain, organize, and audit database entries and file setups.
• Prepare and circulate expense reports and track agent expenditures for ICSC functions.
• Secure signatures on documents and notarization from Notary within the office, as required.
• Oversee the processing and distribution of departmental incoming and outgoing mail.
• Provide backup support for the administrative team during PTO, illness, and vacancy.
• Prepare and/or redline agreements on behalf of landlords and tenants, including leases, renewals/extensions, modifications, terminations, assignments, promissory notes, commissions, exclusive listings, sales agreements, etc.
• Generate standard reports and calculation of rent, operating expenses, security deposits, percentage rents, commissions, and improvement allowances.
• Compose and circulate written and/or electronic correspondence related to the preparation, execution, and administration of agreements with tenants, landlords, attorneys, insurance agents, sign contractors, etc. • Minimum of 5 years of experience in a similar role within the Real Estate Property/Facilities Management industry
• Proficiency in using ADP - Financial Services for efficient financial management
• Experience in designing and implementing Banner Ads for promotional purposes
• Familiarity with Cisco Webex Meetings for effective remote communication and collaboration
• Proficient in using Concur for travel and expense management
• Mastery of CRM for effective customer relationship management
• Experience with About Time for efficient project and resource management
• Knowledge of Budget Processes for effective financial planning and control
• Exceptional Calendar Management skills to schedule and coordinate appointments and meetings
• Excellent Communication skills for effective internal and external communication
• Experience in coordinating and managing Conference Calls for team meetings and client discussions