Service Account Coordinator

Overview:

OUR VISION. The HIGHEST PERFORMING NATIONAL CONTRACTOR OF EXCELLENCE, delivering on our Cornerstone of Reliable Resources, Outcomes, and Insights; dedicated to innovation, quality, and our genuine care for people.

OUR VALUES . Integrity. Customer Service. Safety. Sales Growth. Teamwork. Return on Investment. Performance. Personnel Development.

OUR PROMISE. GAYLOR ELECTRIC is committed to the safety, well-being & future of its employees.

Responsibilities:

SCOPE OF WORK:

• Plays a vital part in organization/department success.
• The Service Account Coordinator is responsible for the day-to-day management of assigned customer accounts.
• This position acts as a point of contact, provides customer support, upselling, technical assistance and general relationship management.
• Position reports to Service Manager.

RESPONSIBILITIES:

• The Service Account Coordinator is the primary business contact for all service customers.
• The SAC manages the overall and ongoing business relationship with the customer through proactive, open, responsive, and collaborative account management.
• Also carries out special projects as assigned.

Qualifications:

• EDUCATION: High school graduate, holder of G.E.D., or equivalent studies/experience. College degree preferred.
• EXPERIENCE: Strong administrative, organizational, computer, customer service, and communication skills. Previous experience preferred.

Gaylor Electric, Inc. is an equal opportunity employer including disability/vets.