Concierge

Overview:

Location:

Uptown Square

Why Highmark Residential?

Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!

Why we need you:

The Resident Services Coordinator is responsible for providing a welcoming environment for greeting customers and an exceptional lifestyle for residents.

What Highmark can do for YOU:

• Help you achieve your goals by continuous professional development and regular career progression sessions
• Competitive pay for the market
• Monthly bonus opportunities for all site associates
• 30% associate rent discount
• Medical, Dental & Vision benefits the 1^st of the month following 30 days of full-time employment
• Company-provided life insurance, short term and long term disability coverage
• Flexible Spending accounts
• 401(k) eligibility after 90 days, with 4% Highmark match
• Professional Certification & Tuition reimbursement
• Vacation, Sick and Personal Time off available to use after 90 days
• 10 paid holidays
• Paid parental leave

Responsibilities:

What your day to day might look like:

• Maintains a detailed knowledge of the apartment community and amenities
• Interacts with associates and visitors with poise and diplomacy
• Accepts packages for the Resident Services Office and residents
• Maintains a register of contacts and phone numbers for local entertainment and services (i.e. restaurants, movie theaters, cab and other transportation companies and airlines)
• Greets every visitor with a positive and professional demeanor
• Accepts residents’ work orders and forwards to community office
• Perform inspections of common areas and community amenities
• Reports any observed maintenance problems
• Must assist and attend resident functions
• Must stay informed and comply with all policies and procedures as outlined
• Must adhere to and comply with company safety policies, rules and utilize safety equipment, as required
• Must always be courteous and helpful to residents, prospective residents and co-workers
• Must have reliable transportation in order to attend meetings, visit area businesses, purchase or pick up supplies for residents and community functions
• Must have a mode of communication in which to be contacted at home and to respond in cases of emergency
• Must be available for overtime, weekend, holiday and evening work
• Must be willing to be assigned to other Highmark communities, as needed
• Performs other duties as assigned by the Community Director

Qualifications:

We’re looking for you if:

• You are interested in the above
• You’re punctual, dependable and a self-starter
• You have a "can-do" attitude
• You’re a team player

Some things we can’t live without are:

• High school education or equivalent
• Ability to read, write and comprehend the English language
• Possesses excellent telephone and communication skills
• Competent ability with personal computer, calculator, fax machine and scanning ability
• Must possess a valid driver's license
• Customer service experience preferred

#CO1O

Req ID: 2024-7021