Human Resources Generalist
Overview:
Encore Fire Protection is an industry-leading, full-service fire protection company, serving over 30,000 customers across the Northeast, from Maine to Pennsylvania. With over 1,400 dedicated employees, we deliver top-notch service to those who rely on us to save lives and protect property through state-of-the-art fire suppression, sprinkler systems, and alarm solutions.
Our mission? To be the best fire protection company the industry has ever seen.
As part of Encore’s Talent, Culture, and People team, the Human Resources Generalist will play a key role in supporting our mission by ensuring our HR operations run smoothly. You’ll manage everything from onboarding to offboarding and everything in between, creating a positive employee experience and providing vital HR support.You’ll be the go-to person for Employee Relations, Benefits Administration, Compliance, Leave Management (including Workers’ Comp), and more. This role will be primarily in-office at our Pawtucket, RI headquarters.
What You’ll Do:
- Onboarding:
- Lead new hires through the onboarding process, making sure they feel welcome and aligned with our company culture.
- Prepare all the new hire paperwork and enter new employees into our systems.
- Handle any onboarding-related questions or tasks that pop up.
- Employee Relations:
- Serve as a point of contact for employees on HR-related inquiries.
- Address employee concerns, mediate disputes, and assist in resolving conflicts while promoting a positive work environment.
- Benefits Administration:
- Administer employee benefits programs such as health insurance, retirement plans, and leave policies.
- Assist employees with benefit-related questions and help them navigate the enrollment process.
- Coordinate open enrollment sessions and manage relationships with external benefit vendors.
- Monthly billing review to ensure alignment between insurance carriers and internal data.
- Compliance and Recordkeeping:
- Ensure we’re compliant with federal, state, and local employment laws (e.g., FMLA, ADA, FLSA, ACA).
- Maintain and update employee records, both physical and digital, ensuring data accuracy and confidentiality.
- Assist with audits, compliance reports, and government filings (like EEOC, Department of Labor, Census reports, and any state-specific filings).
- Handle employee verification notices.
- Health and Safety:
- Support workplace safety initiatives and ensure compliance with OSHA regulations.
- Manage worker’s compensation claims and return-to-work programs.
- Offboarding:
- Manage the offboarding process for departing employees and any related administrative tasks.
- Ensure all necessary offboarding documentation is completed, including final paychecks, benefits termination, and severance packages when applicable.
- Collaborate with IT, payroll, and other departments to ensure a seamless transition, including disabling access to company systems and retrieving company property.
What You’ll Bring to the Team:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 2-3 years of hands-on experience in a generalist HR role.
- Solid understanding of HR laws, regulations, and best practices.
- Top-notch people skills—communication and relationship-building are your strong suits.
- Construction experience a plus!
- Experience with OSHA management at both state and federal levels? That’s a big plus!
- Problem-solving ability and conflict-resolution skills.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- A strong work ethic and a “can-do” attitude are a must.
- Above average proficiency with technology. Walking in the door, you must know Microsoft Suite (Outlook, PowerPoint, and Excel above all others) beyond that, we need someone with a verifiable ability to self-teach other new and emerging platforms.
- Experience with HR databases and HRIS systems is a must.
What We Offer:
At Encore, we’re committed to creating a culture where success thrives, and every team member is energized by the impact we make on people’s lives every day. Here’s what you can expect:
- Competitive salary based on experience, plus a performance-based bonus.
- We focus on working smarter, not harder, with a results-driven mindset.
- We dress for the day’s objectives—jeans most days, suits when necessary. We also provide Encore gear for all new team members.
- Daily snacks and coffee, weekly office lunches, and a culture that encourages idea sharing and innovation.
- Access to leading-edge web-based productivity tools.
- Participation in a Fidelity 401(K) with employer match, medical, dental, and vision benefits through Blue Cross, and a company-paid life insurance policy of $50,000.
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer.
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.