Field Service Technician

placeMiddletown calendar_month 

Overview:

Responsible for traveling to a variety of customer locations to service On-highway vehicles for diagnosis and repair of internal and external engine components as well as fuel, cooling, exhaust, electrical and aftertreatment systems.

Responsibilities:

  • Accurately trouble shoot and diagnose all problems on customer equipment and perform complex and/or major repairs as required.
  • Proficient with diesel engine and electrical system operation, diagnosis, and repair. Will consider experience from any major OEM.
  • Work with parts department to identify and order parts consistent with accurate diagnosis and complete necessary repairs.
  • Minimize customer down-time by managing each phase of the repair safely and efficiently. Strong customer service skills
  • Able to manage and maintain an independent work schedule while prioritizing emergency calls when necessary.
  • Motivated and reliable with strong work ethic, cooperative team member
  • Able to work independently in a safe and efficient manner

Top pay rate offered for the following:

  • Detroit engine repair/rebuild experience.

Series 60 / DD heavy duty platform

EPA07 – GHG21 aftertreatment system diagnosis

MBE and 2-Cycle a plus

Proficient with Diagnostic link, G2 Certification preferred.
  • Cummins ISB, ISM, ISX, Cummins Insite experience
  • Allison Transmission diagnostic and repair

Qualifications:

  • The trait of being dependable and
  • Ability to utilize the available time to organize and complete work within given.
  • Ability to communicate clearly and concisely, both verbally and in writing.
  • Ability to take care of the customers’ needs while following company procedures.

Education/Experience:

  • High School Diploma or GED along with three to seven years related experience OR technical degree or certification in a diesel engine program, along with two to five years of related experience.
  • Full complement of basic hand tools, both standard and metric, including torque wrenches.
  • Valid driver’s license with a clean driving record, CDL a plus

Skills & Abilities:

  • Basic computer navigation and utilization skills required.
  • Ability to utilize laptop and portable diagnostic tools required.
  • Experience with Adobe Acrobat and Microsoft Office applications (Outlook, Word, Excel)

Working Conditions:

Work at various jobsites, customers' place of business outside and/or in a shop environment.

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