Sr. Product Designer, AR, Lens, Search & Conversational Shopping Design

apartmentAmazon placePalo Alto calendar_month 
Are you ready to drive the next generation of shopping innovations at Amazon? When words just aren’t enough to describe what customers are looking for, they often turn to other methods such as camera-based search, or using the picture of a celebrity to find inspiration for their fashion purchases.

When images aren’t enough to convince customers that a piece of furniture will look good, they want to turn to Augmented Reality to envision how that furniture item would match their living room décor.

Starting in 2009, the Visual Shopping team has thus far launched many visual search solutions on the Amazon App that use computer vision and machine learning/deep learning to help customers complete their shopping missions more easily; multiple internal teams at Amazon (devices, Kindle, Seller services, etc.) also use our libraries and APIs to deliver solutions to their own customers.
We are a full stack shop, and our team capabilities cover the whole solution spectrum, ranging across applied science (Computer Vision and Deep Learning, AI), large scale engineering services, product management, UX design, and mobile app development for iOS and Android.

However, it’s still Day 1, and this is your chance to make history in the new era of shopping.

The Visual Shopping team is looking for a talented, creative, and customer-obsessed Product Designer to join the team in our downtown Palo Alto, CA location.

As a Product Designer for Amazon Lens and AR, you will be involved in every aspect of the product development process, from conceptualizing the next generation of visual shopping applications to designing incremental features. You will be expected to use your full range of product design, interaction design, and visual design skills, including your advanced prototyping expertise.

You are strategic and highly collaborative and will work closely with a team of passionate designers, product managers, and software developers to create the conceptual and interaction flows and prototypes for new and existing applications and experiences.

You will be a leading voice for customers, diving deep on their needs and aspirations to help them realize their goals. Along the way, you will be expected to use your full range of interaction design, prototyping and production skills. You will also mentor and coach junior designers.

Responsibilities:
  • Research, build and iterate on new concepts and guide experiential prototypes.
  • Define CX strategy and develop conceptual diagrams, wireframes, and interactive prototypes for testing and iteration purposes.
  • Partner with Designers, PMs and Data Scientists to analyze customer behavior and generate new ideas for improving customer experience.
  • Partner closely with the engineering teams to develop production grade design deliverables and provide post launch support.
  • Develop and maintain detailed user-interface specifications and design patterns.
  • Present design work to the product and design team and Amazon executives for review and feedback.
  • Advocate for customer centric design not only within Visual Shopping and AR but across Amazon as well.
Key job responsibilities
  • 8+ years of design experience
  • Experience with design tools such as Figma, 3D tools, Unity3D prototyping tools
  • Experience designing for consumer mobile expriences.
  • Experience designing for best in class AR/VR customer experiences.
  • Have an available online portfolio- 8+ years of UX designer or interaction designer experience
  • Knowledge of best practices for information architecture and design
  • Knowledge of usability principles and techniques
  • Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
  • Demonstrated experience in designing best-in-class AR/VR consumer facing experiences.- Experience in delivering design solutions for projects of large scope and complexity
  • Experience with UX design of complex workflows
  • Deep knowledge of Design principles for spatial experiences, AR/VR and complex 3D interactions. Ability to communicate design solutions for AR/VR through prototyping i.e. Unity 3D.
  • Experience designing for text Search, Visual Search that utilize AI and Machine Learning for consumer facing experiences.
  • Experience with Camera based mobile consumer features.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.
Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation.

Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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