Customer Service Representative - ref. r15521903
Charlotte
Overview:
Stability | Competitive weekly Pay + Benefits | Growth Opportunities + Training |
Looking to TRADE UP to a better opportunity? Trade Up Atlantic, a talent placement group for plumbers, electricians, and HVAC technicians, has partnered with Dilling Heating Cooling Plumbing and Electrical to find the best Customer Service Representative in the area.
Why join THIS team?- Medical, Prescription, Dental, Vision
- Disability & Term Life Insurance
- Matching 401k benefits
- On-going training & development, & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
What you will do:
- Call customers from prior day for quality check
- Call maintenance customers and schedule visits
- Call on customer list to offer promotions
- Follow up on reviews positive and negative
- General inbound customer service
What you bring:
- Customer service: 1 year (Preferred)
- Strong attention to details
- Conscientious, team player
- A desire to help serve customers – previous experience not necessary but a definite plus
- Honesty, integrity, quality craftsmanship and a good attitude
- Clear background check and drug screen
Who WE Are:
We are a Heating, Cooling, Plumbing and Electrical company in Charlotte, NC that has a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. If this sounds like something you would like to join for a long-term career move, apply today!
Schedule:
- Monday-Friday 8 AM - 5 PM with Rotating Saturdays
May conduct a pre-employment background check and drug test, subject to applicable law
Charlotte
associates to provide excellent customer service to our clients.
Sales Associate / Customer Service Representative Benefits:
• Competitive compensation plan with potential to make between $11.50-$15.00 per hour depending on performance
• Paid Time Off...
Charlotte
within the indicated hours of operation listed above.
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Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. They are the “face" of PLS. As such, they are accountable for delivering superior customer service.
They also sell company products and services...