Desktop Technician - Warwick

• 2+ years of professional experience or mix of internships, co-ops, etc.
• Associates Degree or equivalent combination of education and experience
• Great customer service and end user empathy
• Technical proficiency with a variety of software, hardware and applications
• Experience using ticketing system to track incidents
• Broad range of network and desktop knowledge
• Ability to give verbal instruction patiently to non-technical users

Technologies Include:

• Familiarity with Service Now, Windows Active Directory, Microsoft Exchange, Remote Assist
• Windows Server 2003/2008, Microsoft Office 2003/2010, Microsoft Explorer 7-10
• Microsoft Windows XP/Win7, 8, Linux