Customer Service and Sales Operations Manager
Overview:
ASC Global, established in 1996, is a leading provider of electronic components with a global footprint. Our core philosophy, "What is important to the client is important to ASC," drives our commitment to customer satisfaction and innovation.With a robust international presence and strong partnerships with major electronic manufacturers, ASC Global is a key player in the technology market. Based in Tamarac, FL, we are dedicated to delivering high-quality electronic components across various industries.
Position Overview: ASC Global is seeking a dynamic Customer Service and Sales Operations Manager to enhance our sales operations and customer service functions. This role is essential in optimizing business processes, ensuring customer satisfaction, and driving operational efficiency.You will oversee various aspects of sales operations, support inside sales efforts, and manage customer service functions.
Responsibilities:
- Lead and manage the sales team to deliver high-quality support.
- Develop and enforce customer service policies and procedures.
- Resolve complex customer issues and drive continuous improvement.
- Optimize sales operations, including process improvements and performance tracking.
- Collaborate with sales and internal teams to enhance overall efficiency.
Qualifications:
Qualifications:
- Bachelor’s degree in Business or related field.
- 5+ years in customer service and sales operations, with leadership experience.
- Strong communication, problem-solving, and analytical skills.
- Proficient in sales management software.
Benefits We Offer:
- Competitive base salary.
- 100% Employer Paid Health & Dental Insurance.
- Dynamic culture with team building events, company outings, and more.
- Unlimited growth opportunities
If you are a results-driven professional with a passion for electronic components and a track record of success in account management, we invite you to apply and become a key player in our continued growth and innovation at ASC Global.
Apply Now!
ASC Global is an Equal Opportunity Employer.
Learn more about our culture on Facebook: www.facebook.com/AmericanSunComponents