Customer Service Representative Remote
Denoronha Staffing Los Angeles
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements: High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.Comfortable using computers.
Experience working with customer support.
Horizon StaffingLos Angeles
Our client, a top retail and ecommerce company is seeking a Customer Service Rep to join their team! This is a 3 month temporary position with a high chance of extending or converting afterwards.
As the Customer Service Rep you would answer...
Lynwood (CA), 3 mi from Los Angeles
Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. They are the “face" of PLS. As such, they are accountable for delivering superior customer service.
They also sell company products and services...
Robert HalfPasadena, 13 mi from Los Angeles
We are seeking a Customer Service Representative to join our team in Pasadena, California. This role offers a contract to hire employment opportunity where you will be involved in customer interaction, order processing, and account management...