Bilingual Contact Center Rep - Broomfield - ref. l6993119

apartmentRandstad placeBroomfield calendar_month 
About the Role: We are seeking Customer Service Representatives to join our Toll Road Call Center team!
  • Position 1: bilingual in Spanish is required
  • Position 2: bilingual is not required, but Portuguese is a plus
  • Employment Type: Non-Exempt

What We’re Looking For: ✅ Basic computer skills & ability to switch between multiple systems ✅ strong math and problem-solving abilities ✅ Excellent communication & listening skills ✅ Ability to handle difficult calls professionally and reach resolutions ✅ Competitive, goal-driven, and resourceful mindset ✅ Dependable, punctual, and able to maintain a professional demeanor ✅ Knowledge of FDCPA, HIPAA, and state/local collection laws (preferred) ✅ Well-organized in taking and processing payments

Why Join Us? ⭐ Competitive pay & stable schedule ⭐ Supportive team environment ⭐ Opportunity to grow in a fast-paced, customer-focused role

Apply Today! Don’t miss this opportunity to be part of our dynamic team!

salary: $19 - $20 per hour
shift: First
work hours: 11 AM - 8 PM

education: High School

Responsibilities
  • Inbound and outbound calls in order to set arrangements for debt payment or establish debt payment schedules
  • Responsible for maintaining accurate records of all collection activities
  • Proficient computer skills
  • Excellent communication skills
  • Friendly demeanor
Skills
  • Customer Service
  • Call Center Support
  • Call Center
  • Time Management
  • Microsoft Office
  • Telephone Etiquette
  • Spanish (5 years of experience is required)
  • CRM
Qualifications
  • Years of experience: 1 year
  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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