HR Operations Manager

Overview:

SUMMARY OF POSITION

This position will assist in enhancing and developing processes and procedures that support the organization’s strategic business objectives.

Responsibilities:

• Develop, lead and mentor HRSC and HRIS team by cultivating growth and encouraging development
• Manage daily departmental operations, planning and development of HR practices and procedures
• Ensure policies, procedures and HR programs are consistently administered, aligned with organizational goals, and comply with professional standards, state and federal regulatory requirements and laws
• Oversee and guide decisions regarding HR inquiries and processes
• Manages technical support of HRIS and works closely with Shurtape’s IT department and third party consultants.
• Ensures data integrity
• Provides support for existing interfaces and reports; manages organizational requests for additional needs
• Maintain security profiles in HRIS systems and trains end users on HRIS systems
• Define and document all processes. Create and maintain workflow with HR department to increase efficiencies and reduce duplication of work
• Partner with HRIS, third party consultants and internal clients on HRIS projects, implementations, and daily tasks; partners with HR functional areas on HRIS module implementations
• Manage transactional onboarding activities and processes through HRSC
• Ensure information used to make HR decisions is relevant, complete, and accurate in all formats.
• Partners with the HR Business Partners to deliver quality customer service in a timely manner
• Proactively communicate and act as a change agent by successfully balancing employee needs with business objectives to create integrated solutions
• Develop effective working relationships by influencing or challenging the situation and status quo
• Identify strategic human capital issues in partnership with HR Business Partners by offering support, advice and expertise to resolve these matters
• Assess and anticipate human resources-related needs by participating with teams and on projects to improve human resources practices
• Discover solutions to boost morale, improve workplace relationships and productivity and strengthen retention
• Manage and interpret policies while ensuring that all policies and procedures comply with federal, state and local regulations and are consistently administered throughout the organization
• Develop process maps for HR-related administrative activities for the department to operate in the most efficient manner possible

Qualifications:

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in a business or HR-related field required, or equivalent experience
• Master’s degree in a business or HR-related field preferred
• 5-10 years’ experience in Human Resources, preferably in a generalist or managerial role
• SPHR/SHRMCP certification preferred
• Prior experience in a manufacturing and/or distribution environment preferred
• Prior experience with UKG time & attendance preferred
• Excellent communication (verbal and listening), presentation and interpersonal skills
• Must be team oriented and creative
• Proficient skills in Microsoft Office
• Ability to exhibit strict confidentiality and work well under pressure when dealing with multiple responsibilities by portraying excellent organizational and time management skills
• Solid understanding of federal, state and local employment laws and regulations

PHYSICAL DEMANDS

• Ability to work in front of a laptop or PC workstation for extended periods of time
• Occasional standing, sitting, walking, and talking on the phone

WORK ENVIRONMENT

Many duties listed above are time-sensitive and have strict deadlines for completion.

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business requirement.