Onbase Administrator- Mostly Remote
Location: Harrisburg, PA, United States
Length: Long term
Restriction: W2 or C2C
Description:
*** Very long term project Long term - usually goes for 3+ years ***In-Person interview*** ***Mostly Remote*** ***40 hours per week *** ***Candidates are preferred to be located within the Greater Harrisburg/ Mechanicsburg/ Central PA Area to be considered for this position Background Check: This position requires an in-depth background check, including fingerprinting and requires successful results.
Hyland OnBase Systems Administrator to support an OnBase implementation. The administrator serves as the principal point of contact for all application software, database and hardware that supports the OnBase solution, including planning for and executing software and hardware upgrades.The administrator provides daily application administration, monitoring and maintenance support of the OnBase product and the supporting infrastructure. This position assists staff with the design, development and implementation of efficient electronic business processes to eliminate paper records and maintains existing and develops new OnBase solutions in support of these processes.
This position also performs planned maintenance and emergency support during non-business hours.
Tasks
Provide technical support to end users in a timely fashionWork as a team member with additional System Administrators, Project Manager, Business Analysts, and other roles within the Bureau of Information Technology
Prioritize daily tasks, live production issues, projects, and customer support
Review current processes, hardware, and software to ensure resources are functionally properly and efficiently. Validate technical specifications and infrastructure requirements.Assist with planning, setup and configuration of the infrastructure architecture, server hardware and operating systems as required
Review available software maintenance/upgrades, plan for and perform software maintenance and upgrades as required during scheduled, off-hours maintenance windows
Design, develop, test, and migrate new project solutions or enhancements to existing solutions across SIT, UAT, Production environments
Document, evaluate, prioritize, and resolve defects
Respond to and resolve issues reported during normal business operational hours and off-hours
Monitor operations and capacity to ensure optimum performance
Create documentation of system changes or existing processes and distribute to appropriate parties
Work with DOC PBPP OnBase Support Vendor (currently Keymark) for technical support as needed
Assist with discovery and documentation of business requirements for new OnBase solutions
Assist with training identified subject matter experts
Communicate system downtime and project deployments with business owners and end users
Understand, maintain and enhance external integrations within OnBase
Required Skills:
Technical expertise in Hyland OnBase7YearsOnBase System Administration7Years
Enterprise-wide Records Management Program7Years
Experience with OnBase Reporting Dashboard5Years
Hyland OnBase Certified System Administrator (OCSA)
Hyland OnBase Certified Workflow Administrator (OCWA)
Highly Desired Skills:
OnBase Workflow Experience 5 YearsKofax Capture Software5Years
Experience with OnBase System Upgrade5Years
Hyland OnBase Certified Workview (OCWV)
Hyland OnBase Certified Application Programming Interface (OCAPI)