Administrative Assistant

We are offering a long-term contract employment opportunity for an Administrative Assistant in Livonia, MI. The role will involve supporting operational tasks and ensuring excellent customer service.

Responsibilities:

• Provide administrative support to the operations manager
• Assist with customer service tasks as required by the customer Excellence manager
• Ensure the efficient processing of customer applications
• Maintain and update customer records accurately
• Respond to customer inquiries promptly and professionally
• Monitor customer accounts and take action as needed
• Utilize operational skills to enhance efficiency in the workplace
• Collaborate with team members to achieve collective goals and objectives
• Uphold the standards of confidentiality and professionalism at all times.
• Possess a minimum of a high school diploma or equivalent education.
• Previous experience in an administrative role within the Energy/Natural Resources industry.
• Proficiency in standard office software, including MS Office Suite (Word, Excel, PowerPoint, and Outlook).
• Strong organizational skills with the ability to manage multiple tasks and deadlines effectively.
• Excellent written and verbal communication skills.
• Ability to work collaboratively within a team as well as independently.
• Demonstrated ability in managing operations in a fast-paced environment.
• Problem-solving skills with the ability to think creatively and strategically.
• Attention to detail with a high level of accuracy in preparing and entering information.
• Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
• Strong customer service skills with the ability to interact professionally with all levels of staff and clients.