[ref. w45208122] Recpetionist - Baltimore

As the first point of contact, this role is key to ensuring smooth operations and setting a positive tone for all interactions within the company. The ideal candidate will have a strong sense of ownership, a polished demeanor, and a proactive approach to front desk management.

Key Responsibilities:

• Greet and welcome all visitors, clients, and vendors in a friendly, professional manner, making them feel at ease.
• Manage incoming calls, answer general inquiries, and direct calls to the appropriate departments.
• Maintain a clean and organized front desk area to create a welcoming environment for guests and staff.
• Handle all mail and deliveries, ensuring they are distributed to the correct recipients in a timely manner.
• Assist with scheduling meetings, managing conference rooms, and preparing materials for meetings and events.
• Provide administrative support, including data entry, document preparation, and maintaining office supplies.
• Ensure security protocols are followed by managing access to the building and maintaining visitor logs.
• Build strong relationships with clients and internal teams, becoming a go-to resource for all front desk-related matters.
• Take ownership of the front desk experience, ensuring a positive and lasting first impression for all visitors.

Qualifications:

• High school diploma or equivalent; associate degree preferred.
• 1-3 years of experience as a receptionist or in a customer-facing role, preferably in the manufacturing or industrial sector.
• Exceptional interpersonal skills with the ability to communicate professionally and effectively with visitors, clients, and employees.
• Strong organizational and multitasking abilities to handle various tasks in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with office equipment, such as multi-line phone systems and fax machines.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Positive, can-do attitude with a focus on customer service.