Office Assistant

apartmentRobert Half placeLombard calendar_month 

We are offering a short term contract employment opportunity for an Office Assistant in LOMBARD, Illinois. The role involves working in the fields of Accounting Software Systems and ADP - Financial Services, with a focus on customer service, billing, and office management tasks.

Responsibilities:

  • Provide top-notch customer service through monitoring and responding to orders via email
  • Execute daily order entry and customer billing, alongside processing credit card payments
  • Handle Accounts receivable duties by ensuring correct amounts are collected in a timely manner
  • Keep track of office and kitchen supplies and notify the Operations Manager when replenishment is needed
  • Support the warehouse when necessary, including quality control, inventory auditing, and organizing new inventory
  • Lead engraving activities and manage custom orders submissions
  • Provide phone support and backup when required
  • Produce documentation for both internal and external purposes as needed
  • Handle customer credit requests professionally and promptly
  • Utilize Accounting Software Systems, ADP
  • Financial Services, Banner Ads, Computer Programs, CRM, About Time, Answer, Answering Inbound Calls, Billing Functions, Clerical Duties to perform job duties effectively.
  • Proficiency in Accounting Software Systems
  • Experience with ADP - Financial Services
  • Ability to create and manage Banner Ads
  • Fluency in various Computer Programs
  • Experience with CRM
  • Familiarity with the software 'About Time'
  • Ability to Answer and manage inbound calls
  • Experience with Billing Functions
  • Ability to perform Clerical Duties
  • Excellent communication and interpersonal skills
  • Strong organizational skills and attention to detail
  • Ability to multitask and prioritize workload
  • High level of integrity and discretion in handling confidential information
  • Must be proactive and take initiative when necessary
  • Proficiency in Microsoft Office Suite including Word, Excel, and PowerPoint
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required, college degree preferred
  • Previous experience in an office environment preferred
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