Accommodations Specialist - Charlotte
The National Board of Examiners in Optometry (NBEO^®) is seeking a part-time Accommodations Specialist to assist the organization.
Founded in 1951, the National Board of Examiners in Optometry is an independent, non-governmental, non-profit organization whose examinations are universally accepted for optometric licensure in the United States and internationally. NBEO’s mission is to protect the public by developing, administering, scoring, and reporting results of valid examinations that assess competence in optometry.NBEO has a full-time staff of 28 and utilizes over 100 optometrists as subject matter experts nationwide in support of its examination programs. NBEO is one of the few national boards in any profession with a repertoire of exams that include computer-based tests, an advanced competence exam, and clinical skills exam using standardized patients at the National Center of Clinical Testing in Optometry (NCCTO^®).
This role is a part-time, onsite position based in Charlotte, NC. This position is expected to require 20-25 hours per week. Free parking is provided.
Essential duties and Responsibilities include the following- Manage NBEO testing accommodations process for optometry candidates, including application review, decision process, and notification to candidates
- Follow federal and state laws and regulations to develop and implement policies, procedures, and forms to achieve compliance with the Americans with Disabilities Act (ADA)
- Consult with professionals as needed to ensure ADA accommodations decisions are appropriate and reasonable
- Handle confidential matters with discretion
- Maintain ADA files, ensuring proper documentation to support accommodations and associated decisions
- Ensure accurate and timely decisions are communicated to candidates
- Administer day-to-day request for accommodations process between candidate, external consultants, testing organization and exam directors
- Interact with exam directors, executive director and general counsel to internally review medical requests for accommodation.
- Ability to prioritize and coordinate multiple, competing assignments in a timely manner
- Interact with external consultants on a case-by-case basis.
- Interaction with external testing agencies and NCCTO staff
- Bachelor’s degree in business management, human resources or complimentary degree
- Minimum of 3 years of experience in -program administration, human resources or recruitment
- Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset
- Adept to problem-solving and conflict resolution
- Quick learner and self-starter
- Sound judgement
- Knowledge and understanding of the Americans with Disabilities Act (ADA)
- Familiarity with and working knowledge of MS Office
- Detail-oriented, accurate and organized nature
- Ability to follow policy and procedures
- Ability to work independently while contributing to team environment
We work to maintain the best possible environment for our employees, where people can learn and grow with the organization. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.
Applicants should send their resume and cover letter to marla.doddo@optometry.org