Director Clinical Services
Overview:
The Director of Clinical Services at Blue Ridge Mountain Recovery Center is an integral component of our multidisciplinary treatment team. This position requires a strong working knowledge of the various aspects of addiction & certain co-occurring mental health challenges.The ideal candidate provides a positive, empathetic & professional attitude toward our clients & staff.
The Director of Clinical Services will ensure quality care to patients by developing, implementing and directing behavioral health treatment programs.
About Us:
At Blue Ridge we strive to provide the most amazing experience to any individual who walks through our doors whether it be a person seeking treatment or a local vendor making their weekly delivery. Our staff desires to make everyone feel accepted, that they belong and that they become competent about the disease of addiction and the process of recovery.We utilize empathy, understanding and compassion to soften the sometimes harden hearts and minds of some of our clients and their families in hopes to make them hungry for a new life and new purpose.
Blue Ridge doesn’t believe people have to want to get help to experience recovery. We believe that when given the right chance in the right atmosphere people can and do recover from this tragic disease. Blue Ridge is that right chance and that right atmosphere.Blue Ridge stands united in passion, dedication and commitment not only in serving our local community but also our nation.
Responsibilities:
ESSENTIAL FUNCTIONS:
- Direct and oversee program operations, including budget management, developing marketing and strategic plans and independent decision making for program requiring clinical expertise.
- Develop, plan and implement program goals, objectives, personnel, resources and equipment.
- Provide direction and oversight to staff members.
- Serve as a member of the facility leadership team.
- Provide clinical consultation, oversight of case planning and care coordination.
- Responsible for a limited caseload as needed.
- Ensure that services are focused on the patients presenting treatment needs and request for service.
- Direct crisis intervention efforts and intervene as required.
- Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
- Review caseloads regularly to ensure appropriate utilization of services.
- Provide onsite coverage for other programs when needed, develop and execute new programs according to market needs and may provide training, case consultation and on call coverage during and after program hours as needed.
- Develop and implement operating policies and procedures for the facility.
- Ensure procedures and workflow are consistent with organizational objectives, treatment protocols, regulations and standards of care.
- Ensure operations conform to established environmental, safety and infection control requirements.
- Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
- Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
Qualifications:
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- Master's degree in Behavioral or Mental Health or closely related field required.
- Four or more years’ experience working with the population of the facility required.
- Two or more years of previous supervisory experience required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
- Licensed counselor/social worker/psychologist preferred or as required by the state and for the area of clinical expertise.
- Valid driver's license, if required by the facility.
- CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
- First aid may be required based on state or facility.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
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