Data Entry Clerk

We are in search of a Data Entry Clerk for our Financial Services team based in Plano, Texas. This role involves managing and processing customer applications, maintaining accurate records, and resolving customer inquiries. This position offers a long-term contract employment opportunity and is a critical part of our team.

• Accurately process customer credit applications in a timely manner.
• Maintain updated and precise customer credit records.
• Handle regular contact with clients and borrowers to ensure necessary documents are received and processed.
• Review initial claim filings to ensure all required documentation is received and is appropriate.
• Request additional documents as needed to process claims.
• Monitor customer accounts and take necessary actions based on the account status.
• Assist licensed adjusters with processing claims within the appropriate guidelines.
• Thoroughly review all required claim documentation and request pertinent information from lenders to ensure accurate settlement recommendations.
• Handle tasks related to claim closure, such as processing claims closures for SKIP claims and handling claims withdrawals.
• Provide support for total loss salvage claims inquiries and document claim files. • Proficiency in Microsoft Excel and Microsoft Word.
• Prior experience in a Data Entry role is preferred.
• Strong customer service skills.
• Ability to manage and handle large volumes of data.
• Excellent attention to detail and accuracy.
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a team.
• Excellent written and verbal communication skills.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of financial services industry is a plus.
• Ability to maintain confidentiality of sensitive information.
• High school diploma or equivalent education level. Higher education or certifications in relevant field are a plus.
• Familiarity with office equipment and administrative procedures.
• Commitment to professional development and continuous learning.